Patient Operations Associate

Job not on LinkedIn

November 4

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Logo of Cadence Solutions

Cadence Solutions

Enterprise • SaaS • Education

Cadence Solutions is a system integrator specializing in digital transformation and information management. The company focuses on helping organizations accelerate the adoption of Microsoft 365, SharePoint Premium, Purview, and OpenText. With over a decade of experience, Cadence Solutions offers seamless implementations, strategic software utilization, and data migration solutions. They also provide interactive Microsoft 365 training and have a proven track record in improving digital infrastructures across various sectors.

📋 Description

• Assist with Manual Processes: • Learn and execute manual processes to support various operations initiatives within the healthcare sector. • Collaborate with cross-functional teams to streamline workflows and enhance operational efficiency. • Actively contribute to identifying automation opportunities and process optimization efforts. • Support New Implementation Activities: • Assist in planning and executing program implementations, ensuring operational readiness in alignment with healthcare industry requirements. • Collaborate with cross-functional teams to facilitate a seamless implementation process, adhering to regulatory guidelines and best practices. • Provide post-implementation support and collaborate with teams from various departments to contribute to ongoing optimization efforts within the healthcare startup environment. • Process Mapping and Improvement: • Lead process mapping and improvement initiatives. • Collaborate with cross-functional teams to document current processes and identify areas for enhancement. • Propose and implement process improvements to optimize efficiency, quality, and compliance within the healthcare startup setting. • Implement process measures to monitor and improve them. • Support Data Modeling and Forecasting: • Assist in data modeling activities to analyze historical data and predict future trends in our business. • Collaborate with data team and cross-functional teams to develop forecasting models that inform strategic decision-making. • Support efforts to leverage data-driven insights to drive business growth and operational excellence. • Conduct Root Cause Analysis: • Collaborate with cross-functional teams in investigations to understand the root cause of identified issues, ensuring compliance with industry standards. • Document findings and work with team members from different departments to implement effective solutions. • Support efforts to address root causes and drive continuous improvement within the healthcare operations domain.

🎯 Requirements

• Bachelor's degree in Industrial Engineering, Operations Management, or related field. • 1-3 years of experience in operations management and process improvement, with a strong track record of implementing efficiency-enhancing strategies. • Familiarity with the healthcare industry and a strong interest in contributing to its growth and innovation. • Basic analytical skills with a willingness to learn and apply data analysis techniques within the healthcare context. • Detail-oriented with excellent problem-solving skills and a proactive approach to addressing challenges. • Effective communication skills and ability to collaborate cross-functionally in a fast-paced startup environment. • Familiarity with tools such as Excel; experience with healthcare-specific software is a plus. • Understanding of Lean Six Sigma principles

🏖️ Benefits

• Company culture all about impact, shared growth mindset, empowerment, and integrity • An opportunity to help improve the quality of life of millions of Americans • Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers • Competitive salaries and quarterly incentives • Medical, dental, and vision insurance • OneMedical (in-person primary care), TelaDoc (virtual primary care), and TalkSpace (online mental health services) memberships • Discounted ClassPass memberships • PTO and paid holidays • Onboarding stipend for remote equipment and home office setup or onsite equipment • Paid Parental Leave • Charitable Donation Match program

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