Cadmus Soluções em TI
1001 - 5000 employees
Founded 1995
🤖 Artificial Intelligence
🤝 B2B
🏢 Enterprise
Artificial Intelligence • B2B • Enterprise
Cadmus Soluções em TI is a Brazilian IT services and solutions company that accelerates business transformation by combining human expertise and artificial intelligence. It offers Multi-AI integrations, intelligent squads (multidisciplinary teams), automation of manual processes, digital solutions including custom software development and modernization, and talent-sourcing/capacity services to staff and upskill IT teams. The company operates a Center for Artificial Intelligence and delivers tailored enterprise software, chatbots, assistants and delivery accelerators for clients across large organizations.
Mid-level Quality Analyst
🕒 April 28
🗣️🇧🇷🇵🇹 Portuguese Required
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Cadmus Soluções em TI
1001 - 5000 employees
Founded 1995
🤖 Artificial Intelligence
🤝 B2B
🏢 Enterprise
Artificial Intelligence • B2B • Enterprise
Cadmus Soluções em TI is a Brazilian IT services and solutions company that accelerates business transformation by combining human expertise and artificial intelligence. It offers Multi-AI integrations, intelligent squads (multidisciplinary teams), automation of manual processes, digital solutions including custom software development and modernization, and talent-sourcing/capacity services to staff and upskill IT teams. The company operates a Center for Artificial Intelligence and delivers tailored enterprise software, chatbots, assistants and delivery accelerators for clients across large organizations.
📋 Description
• Management and governance of quality criteria within a specialized tool • Structuring and evolving evaluation criteria aligned with business goals • Ongoing monitoring of AI interactions • Data analysis, root cause identification, and identification of improvement opportunities • Building reports and dashboards with actionable insights • Liaison with product and engineering teams to advance the AI • Tracking action plans and validating improvements
🎯 Requirements
• Experience in quality assurance, monitoring, or related areas • Strong analytical skills • Organized, critical thinker, and detail-oriented • Autonomy appropriate for a mid-level role • Experience with conversational AI (chatbots/voicebots) — a plus • Knowledge of CX (customer experience) metrics — a plus • Experience in digital product or innovation environments — a plus
🏖️ Benefits
• Flexible working arrangements • Personal development
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