Callzilla - The Quality-First Contact Center
1001 - 5000 employees
Founded 2005
🏥 Healthcare
🛡️ Insurance
🏨 Hospitality
Healthcare • Insurance • Hospitality
Callzilla - The Quality-First Contact Center is a CX and contact center services provider that combines AI-powered automation with experienced human agents to deliver inbound and outbound customer support, technical helpdesk, sales, appointment scheduling, messaging, IVR, speech analytics, and back-office services. The company targets enterprise clients across banking and financial services, healthcare and insurance, retail and consumer goods, travel and hospitality, technology, IT help desks, and media, emphasizing operational rigor, quality assurance, and conversational AI to improve speed, accuracy, and customer loyalty.
Agente Bilingüe
Job not on LinkedIn
🕒 June 1
🇨🇴 Colombia – Remote
💵 $2.5M / month
⏰ Full Time
🟢 Junior
💬 Bilingual
🚫👨🎓 No degree required
👻 Ghost score 39%
🗣️🇪🇸 Spanish Required
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Callzilla - The Quality-First Contact Center
1001 - 5000 employees
Founded 2005
🏥 Healthcare
🛡️ Insurance
🏨 Hospitality
Healthcare • Insurance • Hospitality
Callzilla - The Quality-First Contact Center is a CX and contact center services provider that combines AI-powered automation with experienced human agents to deliver inbound and outbound customer support, technical helpdesk, sales, appointment scheduling, messaging, IVR, speech analytics, and back-office services. The company targets enterprise clients across banking and financial services, healthcare and insurance, retail and consumer goods, travel and hospitality, technology, IT help desks, and media, emphasizing operational rigor, quality assurance, and conversational AI to improve speed, accuracy, and customer loyalty.
📋 Description
• Atender clientes a través de chats, correos electrónicos y llamadas en el área de Customer Service & Support • Trabajar 40 horas semanales • Participar en un entrenamiento de 1-2 semanas, de lunes a viernes de 9:00 a 6:00pm • Trabajar dentro del horario de operaciones de lunes a domingo, de 9:00am a 8:00pm; el horario se asigna después del entrenamiento • Brindar soporte omnicanal y resolver problemas de clientes para ofrecer una experiencia satisfactoria
🎯 Requirements
• Studies Baccalaureate / Middle Education • English - Advanced • 1 year de experiencia profesional • Disponibilidad de Lunes a Domingo 9:00am a 8:00pm • Disponibilidad para trabajar 40 horas semanales • Disponibilidad para entrenamiento de 1-2 semanas • Trabajo desde casa / 100% work from home
🏖️ Benefits
• Bono de conectividad • 120.000 bono por teletrabajo durante los primeros 3 meses en operaciones • Teletrabajo (Desde casa) • Envío de equipos directos de Callzilla • Entrenamiento pagado al 75% del salario base
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