Callzilla - The Quality-First Contact Center
1001 - 5000 employees
Founded 2005
🤖 Artificial Intelligence
🤝 B2B
🏢 Enterprise
Artificial Intelligence • B2B • Enterprise
Callzilla - The Quality-First Contact Center is a CX and contact center services provider that combines AI-powered automation with experienced human agents to deliver inbound and outbound customer support, technical helpdesk, sales, appointment scheduling, messaging, IVR, speech analytics, and back-office services. The company targets enterprise clients across banking and financial services, healthcare and insurance, retail and consumer goods, travel and hospitality, technology, IT help desks, and media, emphasizing operational rigor, quality assurance, and conversational AI to improve speed, accuracy, and customer loyalty.
Agente Bilingüe
🕒 June 1
🗣️🇪🇸 Spanish Required
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Callzilla - The Quality-First Contact Center
1001 - 5000 employees
Founded 2005
🤖 Artificial Intelligence
🤝 B2B
🏢 Enterprise
Artificial Intelligence • B2B • Enterprise
Callzilla - The Quality-First Contact Center is a CX and contact center services provider that combines AI-powered automation with experienced human agents to deliver inbound and outbound customer support, technical helpdesk, sales, appointment scheduling, messaging, IVR, speech analytics, and back-office services. The company targets enterprise clients across banking and financial services, healthcare and insurance, retail and consumer goods, travel and hospitality, technology, IT help desks, and media, emphasizing operational rigor, quality assurance, and conversational AI to improve speed, accuracy, and customer loyalty.
📋 Description
• 40 horas semanales en el área de Customer Service & Support a través de chats, correos electrónicos y llamadas • Entrenamiento pagado al 75% del salario base • Trabajo en horario de operaciones: Lunes a viernes de 4:00 a.m. a 10:00 p.m. / Sábados y domingos de 4:00 a.m. a 5:00 p.m. • Disponibilidad para cualquier turno asignado después del entrenamiento
🎯 Requirements
• Estudios Bachillerato / Educación Media • Inglés - Avanzado • Experiencia profesional valorada mínima de 1 año
🏖️ Benefits
• Salario base: $2’450.000 COP + 249.000 Bono de conectividad + 120.000 bono por teletrabajo (Durante los primeros 3 meses en operaciones) • Contrato por obra labor • Teletrabajo (Desde casa) • Envío de equipos directos de Callzilla
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