Callzilla - The Quality-First Contact Center
1001 - 5000 employees
Founded 2005
🏥 Healthcare
🛡️ Insurance
🏨 Hospitality
Healthcare • Insurance • Hospitality
Callzilla - The Quality-First Contact Center is a CX and contact center services provider that combines AI-powered automation with experienced human agents to deliver inbound and outbound customer support, technical helpdesk, sales, appointment scheduling, messaging, IVR, speech analytics, and back-office services. The company targets enterprise clients across banking and financial services, healthcare and insurance, retail and consumer goods, travel and hospitality, technology, IT help desks, and media, emphasizing operational rigor, quality assurance, and conversational AI to improve speed, accuracy, and customer loyalty.
Agente Bilingüe
Job not on LinkedIn
🕒 June 1
🇨🇴 Colombia – Remote
💵 $2.7M / month
⏰ Full Time
🟢 Junior
💬 Bilingual
🚫👨🎓 No degree required
👻 Ghost score 58%
🗣️🇪🇸 Spanish Required
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Callzilla - The Quality-First Contact Center
1001 - 5000 employees
Founded 2005
🏥 Healthcare
🛡️ Insurance
🏨 Hospitality
Healthcare • Insurance • Hospitality
Callzilla - The Quality-First Contact Center is a CX and contact center services provider that combines AI-powered automation with experienced human agents to deliver inbound and outbound customer support, technical helpdesk, sales, appointment scheduling, messaging, IVR, speech analytics, and back-office services. The company targets enterprise clients across banking and financial services, healthcare and insurance, retail and consumer goods, travel and hospitality, technology, IT help desks, and media, emphasizing operational rigor, quality assurance, and conversational AI to improve speed, accuracy, and customer loyalty.
📋 Description
• Brindar atención al cliente y soporte a través de chats, correos electrónicos y llamadas • Trabajar en una campaña 100% Work From Home de Customer Service & Support • Cumplir una jornada de 42 horas semanales con 1 día OFF • Realizar entrenamiento durante 2 semanas • Atender dentro del horario de operaciones asignado entre lunes y domingo, de 6:00am a 10:00pm
🎯 Requirements
• Estudios Bachillerato / Educación Media • Inglés - Avanzado • 1 año de experiencia profesional • Disponibilidad de lunes a domingo de 6:00am a 10:00pm • Disponibilidad para trabajar 42 horas semanales • Disponibilidad para trabajar 1 día OFF • Cumplir horario de entrenamiento de lunes a viernes de 9:00 a 6:00pm durante 2 semanas
🏖️ Benefits
• Bono de conectividad • 120.000 bono por teletrabajo durante los primeros 3 meses en operaciones • Teletrabajo (Desde casa) • Envío de equipos directos de Callzilla • El entrenamiento se paga al 75% del salario base
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