Callzilla - The Quality-First Contact Center
1001 - 5000 employees
Founded 2005
🏥 Healthcare
🛡️ Insurance
🏨 Hospitality
Healthcare • Insurance • Hospitality
Callzilla - The Quality-First Contact Center is a CX and contact center services provider that combines AI-powered automation with experienced human agents to deliver inbound and outbound customer support, technical helpdesk, sales, appointment scheduling, messaging, IVR, speech analytics, and back-office services. The company targets enterprise clients across banking and financial services, healthcare and insurance, retail and consumer goods, travel and hospitality, technology, IT help desks, and media, emphasizing operational rigor, quality assurance, and conversational AI to improve speed, accuracy, and customer loyalty.
Agente de Contact Center Trilingüe – Alemán, Inglés
🕒 March 31
🇨🇴 Colombia – Remote
💵 $3.1M / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 41%
🗣️🇪🇸 Spanish Required
🗣️🇩🇪 German Required
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Callzilla - The Quality-First Contact Center
1001 - 5000 employees
Founded 2005
🏥 Healthcare
🛡️ Insurance
🏨 Hospitality
Healthcare • Insurance • Hospitality
Callzilla - The Quality-First Contact Center is a CX and contact center services provider that combines AI-powered automation with experienced human agents to deliver inbound and outbound customer support, technical helpdesk, sales, appointment scheduling, messaging, IVR, speech analytics, and back-office services. The company targets enterprise clients across banking and financial services, healthcare and insurance, retail and consumer goods, travel and hospitality, technology, IT help desks, and media, emphasizing operational rigor, quality assurance, and conversational AI to improve speed, accuracy, and customer loyalty.
📋 Description
• Proporcionar servicio al cliente por múltiples canales • Participar en campañas multicanal B2B • Colaborar en un equipo para brindar experiencias significativas al cliente
🎯 Requirements
• Estudios: Baccalaureate / Middle Education • Idiomas: Español - Nativo • Alemán - Nativo • Inglés - Nativo • Menos de 1 año de experiencia profesional
🏖️ Benefits
• Entrenamiento pagado al 75% del salario base • Horarios flexibles de trabajo
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