EMTELCO S.A.
10,000+ employees
Founded 2003
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.
Asesor(a) de Servicio Call Center
Job not on LinkedIn
🕒 May 1
🇨🇴 Colombia – Remote
💵 $2M - $2.4M / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 35%
🗣️🇪🇸 Spanish Required
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EMTELCO S.A.
10,000+ employees
Founded 2003
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.
📋 Description
• Atender y acompañar a los usuarios a través de los diferentes canales de contacto definidos por la compañía • Realizar gestión comercial de productos o servicios de nuestros clientes • Brindar una atención cercana, amable y respetuosa en cada interacción • Cumplir con los niveles de servicio y los indicadores establecidos para los canales de atención
🎯 Requirements
• Ser mínimo Bachiller académico certificado • Con o sin experiencia en atención al cliente
🏖️ Benefits
• Todas las prestaciones sociales • Oportunidades de crecimiento • Portafolio de cupones de descuentos en diferentes comercios • Alianzas educativas para ti y tu familia • Convenios financieros • Programas de bienestar • Desarrollo y mucho más
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