Senior Manager, Revenue Operations

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🔥 12 hours ago

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Logo of C&C Search

C&C Search

11 - 50 employees

Founded 2014

🎯 Recruiter

📚 Education

Recruitment • Education

C&C Search is a London-based specialist recruitment firm that places executive assistants (EA), personal assistants (PA), business support, HR and marketing & communications professionals, including private PA and family office roles. Founded in 2014, the company also runs the C&C Academy for training and upskilling, handles permanent and interim hires, and emphasizes partnership, impact and rigour in building talent solutions for clients across London and Europe.

📋 Description

• Own bottom-of-funnel operations: pipeline review, renewal forecasting, NRR/GRR tracking, and contraction analysis • Build data-driven recommendations end-to-end — from the initial model to the leadership presentation • Drive ARR dashboard automation and reduce reliance on manual data reconciliation • Own cross-sell pipeline visibility and white space analysis • Clean up legacy processes while continuing to build — this is the most important challenge for this hire in year one • Implement and improve account segmentation, territory modeling, and quota/capacity planning • Partner with Salesforce and BI teams (Sigma) to strengthen reporting infrastructure • Contribute to lead lifecycle management, marketing-to-sales handoff, and funnel optimization • Serve as a thought partner to Sales, CS, and Marketing leaders — elevating the credibility and strategic footprint of the RevOps function • Lead change management across teams; frame process improvements as optimization, not criticism • Translate business questions into analytical frameworks — start with “what are we trying to answer?” before building anything • Manage a small team while staying hands-on with key deliverables — this is a player-coach role with real management scope • Build credibility through early wins before pushing for larger structural changes

🎯 Requirements

• 5+ years in Revenue Operations, with strong experience in bottom-of-funnel operations (CS, renewals, NRR/GRR) • Prior people management experience — has directly managed a team • Solid across analytics, process, and systems — comfortable moving between all three, not just one • Strong Salesforce proficiency: able to build, maintain, and improve complex reporting and data workflows • Track record of building data-driven recommendations independently and presenting them to senior leadership • Clear, concise communicator — precise with language and credible in the room with executives and cross-functional leaders • Change management instincts: able to bring stakeholders along without disruption • Experience operating in a high-accountability, metrics-driven environment (e.g., OKR-driven org)

🏖️ Benefits

• Competitive salary • Flexible PTO and Paid Parental Leave • Comprehensive health, vision, and dental coverage • Mental healthcare services • Professional development budget • Annual company retreat + team events

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