Candescent
Fintech • Banking • SaaS
Candescent is a digital-first, intelligence-driven banking platform that helps banks and credit unions modernize account opening, digital banking, branch interactions and operations. It provides cloud-native onboarding and sales tools, fraud and security management, unified data and analytics, marketing/communications, card and money management, developer tools, and a curated marketplace of partner solutions to improve engagement, compliance, and financial wellness for consumer and business customers.
Senior Support Analyst
Yesterday
Candescent
Fintech • Banking • SaaS
Candescent is a digital-first, intelligence-driven banking platform that helps banks and credit unions modernize account opening, digital banking, branch interactions and operations. It provides cloud-native onboarding and sales tools, fraud and security management, unified data and analytics, marketing/communications, card and money management, developer tools, and a curated marketplace of partner solutions to improve engagement, compliance, and financial wellness for consumer and business customers.
📋 Description
• Provide client-centric, responsive, and high-quality technical support for Candescent software products • Deliver effective technical client support to our growing client base • Work with specific customers for deep understanding of their environment and functionality
🎯 Requirements
• Passionate in creating delighted clients • Responsible for providing client centric, highly responsive, and high-quality technical support • Effective technical client support to our growing client base • Delivering solutions to both technical and non-technical end users • Deep understanding of the customer’s environment and functionality
🏖️ Benefits
• Health insurance • Retirement plans
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