Legal and Compliance Operations Manager

September 18

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Candidly

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Finance • Fintech • Education

Candidly is a company that provides innovative financial wellness solutions for managing student debt and promoting savings. The platform offers various tools and services, such as student debt solutions, emergency savings, tuition reimbursement, and student loan retirement matching. Candidly partners with employers, record keepers, financial institutions, and advisors to offer these benefits, aiming to enhance employee engagement and retention by supporting their financial wellbeing. The company is recognized for its impact in helping users reduce their student loan burden and improve financial confidence.

51 - 200 employees

💸 Finance

💳 Fintech

📚 Education

📋 Description

• Conduct comprehensive contract review and analysis for vendor agreements, partnership contracts, and customer terms • Draft, review, and negotiate standard commercial agreements including NDAs, service agreements, and vendor contracts • Maintain contract management systems and ensure compliance with contractual obligations and renewal timelines • Support legal counsel with document preparation, research, and case management activities • Coordinate with external counsel and manage outside legal spend and vendor relationships • Create and maintain legal document templates and approval workflows • Track and report on contract metrics, key terms, and compliance status • Assist in managing corporate and board documents, including meeting minutes, resolutions, and corporate filings • Leverage AI-driven tools and analytics to enhance contract review, compliance monitoring, and risk assessment processes • Execute comprehensive BSA and AML compliance procedures • Conduct vendor risk assessments and ongoing due diligence reviews for third-party service providers • Maintain and update compliance policies, procedures, and training materials • Monitor regulatory changes and assess impact on business operations and compliance requirements • Prepare and submit required regulatory reports and filings • Support regulatory examinations and audits through documentation preparation and coordination • Implement and maintain compliance monitoring systems and controls • Serve as a subject matter expert on compliance matters for internal teams and customers • Handle and respond to customer inquiries regarding legal and compliance issues and join customer calls to provide guidance • Collaborate with cross-functional teams to ensure legal and compliance requirements are integrated into business processes • Lead vendor risk assessment process including initial due diligence, ongoing monitoring, and annual reviews • Evaluate vendor compliance with security, privacy, and regulatory requirements • Coordinate vendor questionnaires, certifications, and documentation collection • Maintain vendor risk registry and escalate high-risk findings to appropriate stakeholders • Collaborate with procurement and business teams on vendor selection and onboarding processes

🎯 Requirements

• 5-8 years of operations experience, including a strong background in managing contract review and executing compliance programs in financial services • Strong background in BSA/AML compliance procedures and regulatory requirements • Proven experience conducting vendor risk assessments and third-party due diligence • Experience with payment processing regulations and compliance (preferred) • Bachelor's degree in business administration, law, or a related field • Exceptional attention to detail and ability to manage multiple complex projects simultaneously • Strong analytical skills with ability to identify and assess legal and regulatory risks • Excellent written and verbal communication skills for cross-functional collaboration • Proficiency with contract management systems, compliance software, and legal research tools • Ability to work independently while maintaining high standards of accuracy and thoroughness • Experience in fintech, financial services, or regulated technology environments (preferred) • CIPP/US certification is a plus, as is experience with global data privacy and protection laws, including GDPR and CCPA (preferred) • Familiarity with SOC 2, ISO certifications, and security compliance frameworks (preferred) • Previous experience supporting regulatory examinations or audits (preferred) • Background working with financial institutions, payment processors, or lending platforms (preferred) • Experience with Salesforce, DocuSign, and other business applications (preferred) • Experience implementing or managing AI-enabled compliance, risk, or legal operations technologies (preferred)

🏖️ Benefits

• Remote work (Remote - USA) • Opportunity to work on a fully remote, international team • Series B startup backed by leading investors (growth and equity upside)