Health Navigator, LPN

🔥 2 minutes ago

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Logo of Capital Blue Cross

Capital Blue Cross

1001 - 5000 employees

Founded 1938

⚕️ Healthcare Insurance

💸 Finance

👥 B2C

Healthcare Insurance • Finance • B2C

Capital Blue Cross is a health insurance company that offers a range of health plans for individuals, families, and employers. They serve customers in Central Pennsylvania and the Lehigh Valley, focusing on providing health coverage services such as Medicare plans, student health plans, and resources for managing medical care. Capital Blue Cross positions itself as a partner in health, emphasizing support for members' overall wellness and preventive health measures.

📋 Description

• Collaborate with members, family, healthcare providers, community resources, and other members of the healthcare team to coordinate services • Identify, facilitate, and secure access to needed healthcare, social services benefits, and community resources • Assist members with navigating the steps along the path to efficient and effective care • Actively monitor calls, conduct outgoing calls, and respond to voice mail requests in a timely manner • Identify and assess members’ medical, behavioral, social, emotional, and financial needs • Conduct health education • Build relationships with members, their families, and caregivers

🎯 Requirements

• At least three (3) years’ recent/related experience working in health and wellness promotion • Behavioral Health experience beneficial but not required • Patient Navigation certification preferred or obtained within 1-year employment • Licensed Practical Nurse active license or degree in healthcare related field and 3 years of experience directly related to the duties and responsibilities specified • Proficiency in Microsoft Office Products • Critical thinking and problem-solving skills • Knowledgeable on how to navigate all aspects of medical, behavioral, and social systems • Knowledge of current and emerging medical treatment modalities and best practice guidelines

🏖️ Benefits

• Medical, Dental & Vision coverage • Retirement Plan • Generous time off including Paid Time Off • Holidays • Volunteer time off • Incentive Plan • Tuition Reimbursement • Supportive colleagues and flexible environment

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