FBS Data Production Support Analyst – Data Pipelines

🕒 March 2

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Capgemini

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

🏢 Enterprise

🤖 Artificial Intelligence

🔒 Cybersecurity

Enterprise • Artificial Intelligence • Cybersecurity

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

📋 Description

• Ensure smooth operations of production data assets and monitor production systems for incidents. • Alert applicable parties and manage incident triaging and resolution. • Administer and analyze system issues and negotiate action for resolution. • Support workflow solutions and troubleshoot user errors. • Utilize system monitoring utilities for availability monitoring. • Create availability scorecards and reports from monitoring data. • Continuously monitor IT systems for optimal performance and availability. • Regularly monitor production data assets and alert on issues. • Collaborate with data team for issue identification, diagnosis, and resolution. • Manage incidents and document resolutions for reference. • Analyze recurring issues and implement long-term solutions. • Maintain documentation on processes, configurations, and troubleshooting. • Provide support to data teams and stakeholders. Identify opportunities to optimize data production processes.

🎯 Requirements

• At least 3 years of experience working with Data Pipelines, handling incidents and done root cause analysis on incidents occurring in Data pipelines. • Education: Bachelor’s degree in computer science, information technology, or a related field is preferred. • Advanced English level • Proven experience in data production support or a similar role. Familiarity with data production tools and technologies. • Strong knowledge of IT systems, applications, and troubleshooting techniques. Proficiency in relevant software and tools. • Strong knowledge of database management, data warehousing, and ETL processes. • Proficiency in programming languages such as SQL, Python, or Java. • Problem-Solving: Excellent analytical and problem-solving skills. Ability to diagnose and resolve technical issues efficiently. • Communication: Strong written and verbal communication skills. Ability to explain technical concepts to non-technical stakeholders. • Attention to Detail: High level of attention to detail and commitment to data accuracy. • Precision in monitoring systems and documenting incidents and solutions

🏖️ Benefits

• Competitive salary and performance-based bonuses • Comprehensive benefits package • Home Office model • Career development and training opportunities • Flexible work arrangements (remote and/or office-based) • Dynamic and inclusive work culture within a globally known group • Private Health Insurance • Pension Plan • Paid Time Off • Training & Development • *Note: Benefits differ based on employee level