FBS Production Support Analyst

🕒 3 days ago

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Capgemini

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

🏢 Enterprise

🤖 Artificial Intelligence

🔒 Cybersecurity

Enterprise • Artificial Intelligence • Cybersecurity

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

📋 Description

• Provides expertise in the design and functionality of business applications. • Understands customers’ business processes and products and how best they can be supported by the application systems. • Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements. • Performs quality review checks on project deliverables. • Validates suppliers estimates. • Performs impact analysis of application changes across various components, holding an end-to-end view of the system. • Estimates Rough Order of Magnitude for the level of effort/cost of new application functionality • Specifies / recommends integration and parallel testing criteria • Supports the implementation activities, troubleshooting system environmental issues, as required. • Acts as liaison between Business and IT, as assigned Supports users in building Business Case, including cost / benefit analysis, risk assessment, project scope, and development of a high-level plan.

🎯 Requirements

• 4 years of experience in application development / testing or business / system analysis role or 2 years as an Application SME Level I / Application Operations (production support). • High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience. • High intermediate / Advanced English skills. • Dialogflow CX or Node.js experience - Must to have • Node.js • SQL • JAVA • Service Now, Dynatrace or Rally • Guidewire Claim Center- Good to have • Application architecture • Integration • REST web services • Communication and leadership • Minimum: 1-3 years in relevant fields • Preferred: 4-6 years

🏖️ Benefits

• Competitive salary and performance-based bonuses • Comprehensive benefits package • Career development and training opportunities • Flexible work arrangements (remote and/or office-based) • Dynamic and inclusive work culture within a globally renowned group • Private Health Insurance • Pension Plan • Paid Time Off • Training & Development