Product Manager

🕒 June 2

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Capgemini

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

🏢 Enterprise

🤖 Artificial Intelligence

🔒 Cybersecurity

Enterprise • Artificial Intelligence • Cybersecurity

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

📋 Description

• Own the end-to-end product vision, strategy, and roadmap for enterprise messaging, identity, and compliance services, including Exchange Online, Entra ID, SMTP relay, mail routing, Proofpoint, eDiscovery, and legal hold capabilities • Define and manage the Agile Release Train (ART) roadmap for mail, identity, and compliance value streams, ensuring alignment with enterprise business priorities, regulatory obligations, and cyber risk reduction goals • Develop and maintain Lean Business Cases for epics and features related to service resiliency, platform modernization, compliance readiness, and security enhancements in partnership with Architecture, Security, and Portfolio leadership • Operate as a senior Product Owner within the SAFe Agile framework, guiding teams through PI Planning, backlog refinement, System Demos, and Inspect & Adapt ceremonies • Serve as the enterprise subject matter expert for Exchange Online mail flow, transport rules, connectors, SMTP relay, shared mailboxes, distribution lists, Microsoft Teams administration, and integrated collaboration services. • Own the product strategy and lifecycle for Microsoft Entra ID capabilities relevant to messaging, Teams, and access, including identity integration, authentication dependencies, directory-driven access, and lifecycle controls. • Lead product ownership for Microsoft Purview eDiscovery and legal hold capabilities, including case workflows, preservation strategies, role-based access alignment, and operational readiness. • Define governance standards and support models for legal hold, retention, inactive mailbox handling, and defensible data preservation in partnership with Legal, Records Management, Privacy, and Security stakeholders. • Define, track, and report KPIs and service health metrics for messaging, identity, and compliance platforms, including service availability, mail flow reliability, security posture, incident trends, and operational efficiency. • Produce executive-level updates, QBRs, and PI Planning materials that clearly communicate roadmap status, platform risk, key dependencies, and business impact to senior leadership. • Design and execute change management, communication, and operational readiness plans for messaging, identity, and compliance platform changes, including service introductions, migrations, control changes, and deprecations. • Build and maintain trusted relationships with leaders across Infrastructure, Security, Legal, Privacy, Records Management, Risk, Audit, and business operations.

🎯 Requirements

• 7+ years of product ownership, product management, or equivalent platform leadership experience, with significant responsibility for enterprise messaging, collaboration, identity, security, or compliance services. • SAFe Agile certification (SAFe PM/PO, SAFe Agilist, or equivalent) with demonstrated experience operating within a scaled agile environment. • Deep, hands-on expertise with Microsoft 365 Exchange Online, including mail flow, connectors, transport rules, shared mailboxes, distribution groups, SMTP relay, and service troubleshooting. • Strong working knowledge of Microsoft Teams, including collaboration governance, policy management, meeting and messaging controls, and integration points across Microsoft 365. • In-depth experience with Microsoft Entra ID, including directory services, identity lifecycle dependencies, access governance concepts, and integration with Microsoft 365 workloads. • Strong experience with Microsoft Purview eDiscovery, legal hold, retention, and compliance operations, including collaboration with Legal and Security teams on defensible preservation and case support. • Experience managing or partnering on Proofpoint mail security capabilities, including mail routing, filtering, connector integration, and operational governance. • Proven track record of translating complex operational, risk, and compliance requirements into prioritized roadmaps, features, KPIs, and executive communications.

🏖️ Benefits

• Competitive salary and performance-based bonuses • Comprehensive benefits package • Career development and training opportunities • Dynamic and inclusive work culture within a globally renowned group • Private Health and Dental Insurance • Pension Plan • Meals tickets • Life Insurance