Jones Lang LaSalle Americas, Inc.
10,000+ employees
We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.
Director, Technology Product Management
Job not on LinkedIn
🕒 May 30
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Jones Lang LaSalle Americas, Inc.
10,000+ employees
We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.
📋 Description
• Production Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform • Ensure seamless business continuity through proactive system monitoring, rapid issue resolution, and support for financial processes • Maintain exceptional system reliability while serving as the primary technical liaison between IT and finance teams • Analyse and resolve complex production issues within PeopleSoft Financial Modules • Proactively monitor system performance, data integrity, and user experience • Respond to user-reported issues and coordinate with technical teams for resolution • Review, test, and implement system configuration changes • Create and maintain comprehensive functional specifications and system documentation • Provide expert-level support to business users and create training materials.
🎯 Requirements
• 3-5 years supporting PeopleSoft Financial Management 9.2 in enterprise IT environment • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field • Deep functional knowledge of PeopleSoft FSCM 9.2 modules with expertise in production support methodologies • Experience with system monitoring and incident management • SQL skills and PSQuery experience for rapid troubleshooting and data analysis • Strong understanding of financial close processes and month-end support requirements • Excellent communication and incident management capabilities • Proven ability to work under pressure during critical business periods.
🏖️ Benefits
• Professional development opportunities • Remote work arrangements
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