Senior Technical Solutions Consultant

Job not on LinkedIn

🔥 24 minutes ago

🌐 Poland, Hungary – Remote

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⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 13%

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Logo of CaptivateIQ

CaptivateIQ

201 - 500 employees

Founded 2017

💼 Consulting

🏭 Manufacturing

📦 Logistics

💰 $100M Series C on 2022-01

Consulting • Manufacturing • Logistics

CaptivateIQ is a modern sales commission solution that helps businesses to significantly improve revenue performance. By automating and simplifying the entire commission process, it allows sales teams to focus on selling rather than administrative tasks. The platform offers tools for real-time visibility and analytics, which motivate sales representatives and offer insights to sales leaders. CaptivateIQ's solution is flexible, transparent, and designed to scale with growing businesses, offering features like AI-powered intelligence and SmartGrid™ technology. Notably, it caters to various industries such as financial services, manufacturing, media and entertainment, among others, providing a strategic advantage in managing and optimizing sales performance management initiatives.

📋 Description

• Develop deep expertise in CaptivateIQ’s platform, data structures, and calculation capabilities • Own and resolve complex customer issues through technical investigation, root cause analysis, and cross-team collaboration • Evaluate customer data models, calculation logic, and data flows to identify configuration gaps, dependencies, and inconsistencies • Communicate technical issues, investigation progress, and resolutions to customers and internal teams • Partner with Product, Engineering, and Customer Success to identify recurring technical issues and drive improvements • Lead or significantly contribute to support-process, tooling, documentation, and knowledge-sharing initiatives • Serve as a technical resource for peers and mentor other consultants • Participate in an on-call rotation for after-hours support and critical issue resolution

🎯 Requirements

• 5+ years of experience in a technical, customer-facing role working with B2B SaaS applications, particularly those involving data modeling, complex calculations, formulas, reporting, or configurable business logic • Experience with tools such as Anaplan, Power BI, Excel, SQL, or similar data-driven platforms is a plus • Hands-on experience working with complex datasets, including data structures, joins, unions, and transformations • Ability to use analytical and AI-assisted tools to investigate discrepancies and troubleshoot data issues • Proficiency in Excel or similar spreadsheet tools, including advanced formulas, data manipulation, lookups, and working with large datasets from multiple sources • Excellent analytical and problem-solving skills • Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly • Experience collaborating cross-functionally to improve processes, tools, or customer outcomes • Experience with enterprise SaaS platforms involving complex calculations, data modeling, or business planning, such as CaptivateIQ, Anaplan, Pigment, Xactly, Varicent, SAP Commissions, or similar • Background in financial modeling, business analytics, revenue operations, or other roles involving complex data and calculation logic • Familiarity with Python, JavaScript, or AI-assisted tools • Experience with business intelligence and data visualization tools such as Power BI, Tableau, or similar platforms • Ability to work a scheduled shift aligned with European, US Eastern, or US Pacific business hours

🏖️ Benefits

• CaptivateIQ works with a third-party Employer of Record to handle compliance, payroll, and as applicable benefits on their behalf • Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime

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