Junior Operations Analyst

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Cardinal Education

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2004

📚 Education

👥 B2C

Education • B2C

Cardinal Education is an independent educational consulting and tutoring firm that offers personalized private school and college admissions consulting, comprehensive test preparation (SAT, ACT, ISEE, SSAT, HSPT), one-on-one and online subject tutoring, and academic coaching for students from preschool through grade 12. With offices across major U. S. cities, they provide tailored services including interview and application support, proctored writing samples, and specialized programs for learning differences and executive function. The company focuses on helping families navigate competitive admissions processes and improving academic outcomes through individualized instruction and coaching.

📋 Description

• Data Analysis & Process Improvement • Bottleneck Analysis: Generate insight and analyze the workflow to identify stages where tasks stall by investigating root causes of delays to provide data-backed recommendations to leadership • Operational Reliability: Uphold established processes and standards meticulously while also identifying areas to improve and innovating solutions • Project & Systems Management • Timeline Tracking: Uphold and enforce turnaround times to ensure consistent execution of deliverables across the division • Task Tracking: Coordinate and monitor progress among action items, ensuring clear ownership and consistent follow-through across the division • Data Integrity: Manage and audit internal databases within Google Workspace and Monday.com to ensure quality, accuracy, and consistency • Workflow Optimization: Proactively monitor high-volume workflows during the peak admissions season (August–December) to ensure all fixed deadlines are met • SOP Development: Convert knowledge and information into formal Standard Operating Procedures (SOPs) for new and existing employees to utilize • Version Control: Ensure internal resources are updated and accurate with the most current information and data • Collaboration & Cross-Functional Alignment • Stakeholder Communication: Relay technical updates and operational decisions clearly and professionally to align the division around shared priorities • Collaborative Execution: Support management and leadership with ad hoc administrative tasks that align the division around shared priorities and timelines • Troubleshooting: Serve as the first line of defense for technical glitches in internal databases and protocols for individual contributors

🎯 Requirements

• Bachelor's degree from any Top University in the Philippines • Business Administration, Management Information Systems, Management Engineering, and Industrial Engineering Degrees are preferred but not required • Prior experience in project management, data analysis, logistical operations, and administrative roles is preferred but not required • Proficiency in Google Workspace, Slack, Zoom, and Monday.com is required • Exceptional English verbal and written communication skills with a strong command of grammar and lexicon • Experience in education consulting or college admissions is preferred but not required • Experience working PST hours is preferred but not required

🏖️ Benefits

• Competitive salary of $750 a month • Bi-weekly payouts • Probationary period to acclimate to the night shift and the industry • Extensive training in a niche industry • Opportunities for career growth and salary increase after performance reviews • Opportunities to work on projects with other divisions when looking to expand skillset • High-performing employees are considered for company retreats