Delivery Hero
Transport • B2C • eCommerce
Delivery Hero is a global leader in the food delivery industry, operating in over 70 countries across four continents. The company connects customers with their favorite restaurants and shops, providing fast and easy delivery services to their doorsteps. In addition to food delivery, Delivery Hero operates 932 Dmarts, which are small strategically located warehouses that support their quick commerce operations. As of the fourth quarter of 2023, Delivery Hero reported a Gross Merchandise Value of EUR 11. 3 billion, demonstrating significant year-on-year growth. The company's mission is to deliver an amazing experience, whether it be through their local brands or through strategic investments in sustainability and social impact initiatives. Delivery Hero strives to offer quick commerce - the next generation of delivery - embodying strong values that propel its workforce worldwide.
Customer Care Agent
Job not on LinkedIn
October 21
Delivery Hero
Transport • B2C • eCommerce
Delivery Hero is a global leader in the food delivery industry, operating in over 70 countries across four continents. The company connects customers with their favorite restaurants and shops, providing fast and easy delivery services to their doorsteps. In addition to food delivery, Delivery Hero operates 932 Dmarts, which are small strategically located warehouses that support their quick commerce operations. As of the fourth quarter of 2023, Delivery Hero reported a Gross Merchandise Value of EUR 11. 3 billion, demonstrating significant year-on-year growth. The company's mission is to deliver an amazing experience, whether it be through their local brands or through strategic investments in sustainability and social impact initiatives. Delivery Hero strives to offer quick commerce - the next generation of delivery - embodying strong values that propel its workforce worldwide.
đź“‹ Description
• Deliver happiness to customers in Greece & Cyprus • Communicate with end users and partners • Ensure unparalleled customer experience • Use exceptional verbal and written communication skills across all channels (live chat, incoming calls, email)
🎯 Requirements
• Problem solving oriented • Team player with team spirit • Multitasking and critical thinking • Strong understanding of customer expectations • Fluency in Greek and English • Computer skills and ability to use office equipment • Prior experience in customer service is a plus • Bachelor's degree is a plus
🏖️ Benefits
• Attractive remuneration package • Ticket restaurant card to spend in restaurants and/or food supplies • Private Medical & Life Insurance from day #1 • Access to an online mental health platform • Unlimited therapy sessions with certified psychologists and coaching sessions • Access to online training platform for personal and professional growth • In-house cafeteria • In-house gym fully equipped • Global Mobility plan for exploration and learning • Pension Plan to invest in the future
Apply NowSimilar Jobs
October 16
Customer Care Advisor for Dutch-speaking customers assisting with inquiries at a leading fashion retailer. Ensuring quality service across various communication channels to enhance shopping experience.
🗣️🇳🇱 Dutch Required
October 13
Customer Support Advisor aiding restaurant partners and customers for a top delivery platform. Responsibilities include handling communications and resolving issues while working remotely in Greece.
🗣️🇸🇪 Swedish Required
October 13
Customer Support Advisor fluent in Swedish supporting a worldwide delivery platform while working remotely from Greece. Engaging with customers and restaurant partners to resolve issues efficiently.
🗣️🇸🇪 Swedish Required
October 9
Norwegian Customer Support Consultant for Netflix managing subscriber inquiries via chat and phone. Responsibilities include troubleshooting issues and providing assistance with account navigation.
🗣️🇳🇴 Norwegian Required
October 8
Customer Support Representative providing excellent chat and email support in Swedish from remote in Greece. Join a dynamic, international team focused on customer satisfaction.
🗣️🇸🇪 Swedish Required