QCommerce Account Manager

🔥 10 minutes ago

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Delivery Hero

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2011

🚗 Transport

👥 B2C

🛍️ eCommerce

Transport • B2C • eCommerce

Delivery Hero is a global leader in the food delivery industry, operating in over 70 countries across four continents. The company connects customers with their favorite restaurants and shops, providing fast and easy delivery services to their doorsteps. In addition to food delivery, Delivery Hero operates 932 Dmarts, which are small strategically located warehouses that support their quick commerce operations. As of the fourth quarter of 2023, Delivery Hero reported a Gross Merchandise Value of EUR 11. 3 billion, demonstrating significant year-on-year growth. The company's mission is to deliver an amazing experience, whether it be through their local brands or through strategic investments in sustainability and social impact initiatives. Delivery Hero strives to offer quick commerce - the next generation of delivery - embodying strong values that propel its workforce worldwide.

📋 Description

• Establish excellent relationships with Glovo’s Qcommerce partners especially Retail and Specialties partners (e.g. Pharmacies, Smoking, Green grocers, Butcheries, Liquor, etc.) through consistent and proactive communication, identifying their needs and building engagement • Be responsible for your partners' business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs • Acquire partners and own relationships in expansion cities (Mombasa etc.) from end to end, from the top to the bottom line of the P&L • Travelling to other cities to get feedback from partners and translate it into product, marketing, and operations improvement. • Guarantee partners' content quality • Increase Glovo's visibility through marketing activations with partners in their offline stores • Improve Glovo’s revenue through commission renegotiations and monetization of your partners • Be the main point of contact between Glovo's different areas and partners

🎯 Requirements

• 2+ years of relevant hands-on sales experience / account management experience/Consulting experience • Strong Commercial skills & Negotiation Skills • Strong analytical skills. Ability to look for the root cause of a problem and to solve it based on data • Get things done attitude, proactive, organized, and obsessed with details • Exceptional verbal and written communication skills with an aptitude for building strong client relationships • A high level of interpersonal and influencing skills, an empathetic, inclusive, and curious attitude • Comfortable working in a high-growth and high-performance start-up environment • Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

🏖️ Benefits

• Top-notch private health insurance to keep you at your peak. • Monthly Glovo credit to satisfy your cravings! • Discounted gym memberships to keep you energized. • Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! • Online therapy and wellbeing benefits to ensure your mental well-being.