Senior Sales Advisor - GL Haussmann

🕒 March 13

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Minor Hotels Europe and Americas

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

👥 B2C

💰 Post-IPO Equity on 2018-05

B2C • Hospitality • Travel

Minor Hotels Europe and Americas is a hospitality company that operates a diverse portfolio of hotels and resorts across Europe and the Americas. The company focuses on delivering exceptional guest experiences through high-quality service and unique accommodations, catering to both leisure and business travelers.

📋 Description

• Monitor and analyze performance indicators to support the store's growth. • Contribute to achieving the company's quantitative and qualitative targets. • Develop your individual performance (UPT, average basket, CRM) as well as your monthly and annual sales. • Master all steps of the sales ritual and ensure an impeccable welcome. • Fully embody the DNA, heritage and history of Maison Rabanne. • Activate and reactivate prospects and clients according to Maison Rabanne's CRM standards. • Execute all expected CRM actions and actively contribute to client appointments and partner-led sales. • Serve as the reference for clienteling within the store. • Welcome and train new colleagues, supporting their integration and skills development. • Participate in implementing commercial action plans with the management team. • Contribute to the store's smooth operations: cash handling, returns, after-sales service (SAV), goods receipts and transfers. • Ensure maintenance and attractive presentation of products in-store. • Proactively communicate replenishment needs. • Maintain impeccable store standards: cleanliness, maintenance and visual merchandising. • Assist with openings and closings according to established procedures. • Monitor daily stock movements and support cycle and fiscal inventories. • Strictly adhere to the group's security procedures. • Report qualitative customer feedback to headquarters teams and propose improvements when necessary. • Support the management team in all operations related to store management.

🎯 Requirements

• Minimum 3 years' retail sales experience, ideally in luxury, with proven expertise in developing and managing a client database. • Strong interest in fashion, solid industry knowledge and the ability to follow trends and new releases. • Strong results orientation, with a genuine service and customer experience mindset. • Team spirit, agility, adaptability and a proactive attitude. • Open, clear and professional communication that fosters cooperation within the store. • Fluent in French and English, both spoken and written. • Comfortable with IT tools, including Bay Retail, Cegid and the Microsoft suite.

🏖️ Benefits

• An entrepreneurial, creative and welcoming work culture • Opportunities for learning and development • An international company with extensive career progression opportunities • Competitive compensation and benefits