Product Operations Specialist

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team.blue

1001 - 5000 employees

☁️ SaaS

🛍️ eCommerce

SaaS • eCommerce • Technology

team. blue is a leading digital enabler for companies and entrepreneurs, serving over 3. 3 million customers across Europe. With a team of more than 2000 experts, they provide innovative digital services aimed at empowering businesses through technology. team. blue operates a variety of brands and focuses on delivering excellent customer experiences.

📋 Description

• Owning Projects End-to-End: Managing projects on new processes, workflows, internal tools and systems — from ideation and analysis to implementation, monitoring of results and optimization. • Scaling Product-Ops Across Europe: Implementing the Product-Ops strategy in Italy, France, Austria and Germany, standardizing processes and tailoring best practices to each market's unique characteristics. • Listening & Improving: Gathering feedback from other teams on customer experience and internal processes to identify improvement opportunities. • Connecting the Dots: Ensuring processes are streamlined, aligned with company strategy and supportive of business objectives — and communicating internal product updates and releases to internal teams and external stakeholders. • Reporting that Matters: Supporting management with structured reporting and analysis on the projects delivered.

🎯 Requirements

• 3+ years of experience in Operations, Sales/Revenue Ops or Operational Excellence roles (or similar), with proven experience in process optimization and cross-functional collaboration. • A true tools power-user: deep knowledge of major CRM, project management, ERP, workflow and AI platforms (HubSpot, Salesforce, Monday.com, Notion, Make, Zapier, Airtable, ClickUp, Asana, Jira, Google Apps Script, Claude, Gemini, n8n). • You are fluent in English: it's crucial for collaborating across our four markets. • Adaptable & proactive: you're comfortable in dynamic, evolving contexts, you learn fast, embrace change as an opportunity, and don't just execute — you actively dig into problems until you find the best solution. • You excel at simplifying: you can make even the most complex problems accessible, starting with simple and effective solutions before scaling up — with excellent problem-solving, organizational and decision-making skills. • Results-oriented & collaborative: you value efficiency without losing sight of quality, deliver on time under pressure, and see personal and business growth as a continuous process of learning. • Extra Bonus Points if: You have a background in a B2B SaaS company. • You have a passion for Digital Accessibility (WCAG) and want to become an expert in the field.

🏖️ Benefits

• Real-World Impact: Your work directly improves the digital experience for billions of users (1.3B across the globe, to be precise), ensuring products are more usable and intuitive for everyone. • A Rocking Team: Collaborate with developers, product managers, operations, sales, marketing and delivery teams who value excellence and tackle every challenge with passion. • Autonomy & Trust: We're building a culture where every idea counts and every voice matters. If you have a process to streamline or an automation to experiment with, you'll have the space and support to make it happen. • Radical Inclusivity: We are a diverse, 15+ nationality team. We're also pet-friendly so, yes, your dog is a welcome member of the office! • True Flexibility: Enjoy a hybrid work model that respects your personal life and professional focus. • Growth from Day One: Structured onboarding, training, and real opportunities to develop your skills within a rapidly expanding company. • Breakfast and fresh fruit: if you come to our office in Turin, we've got everything to kickstart your day right. And coffee? No need to mention it: it's always flowing.

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