Cloud IT Specialist

Job not on LinkedIn

🕒 February 18

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Career TEAM

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1996

🤝 B2B

📚 Education

🤝 Non-profit

B2B • Education • Non-profit

Career TEAM is a workforce services provider that focuses on addressing complex social challenges such as reducing unemployment and eradicating poverty. They utilize both high-touch and high-tech solutions, including their innovative software, Career EDGE, to enhance career services and support job seekers across the United States. With over 1 million job seekers served, Career TEAM partners with government organizations and workforce development boards to deliver case management, training, and business services, helping people find meaningful employment and advance in their careers.

📋 Description

• Supporting our cloud-based IT operations. • Fulfilling both basic IT functions such as troubleshooting and end-user support. • Supporting ITSM configuration and management (Freshservice). • Managing mobile device enrollment, security, and application updates using Microsoft Intune and Apple Business Manager. • Handling access management and license provisioning for tools like Google Workspace, Microsoft 365, Adobe, Jira, and more. • Maintaining an inventory of mobile devices and other equipment. • Overseeing Windows Autopilot for device setup and lifecycle management. • Troubleshooting network issues and administering endpoint security solutions. • Developing and revising IT Department processes and knowledge base. • Assisting with access reviews and security audits.

🎯 Requirements

• Outgoing and personable candidates with strong customer service skills. • Strong English skills is required. • Strong familiarity with Freshservice or another ITSM. • Bachelor's degree, or equivalent, from an accredited institution, or equivalent experience. • Located in Philippines. • Willingness to work night shift. • Relevant certifications (e.g. Microsoft Certified: Azure Administrator, Google Workspace Admin) are preferred, but not required. • Strong problem-solving skills with attention to detail. • Excellent communication skills to explain technical concepts to a non-technical audience. • Proactive approach to continuous learning and professional development. • Ability to work in a fast-paced environment and adapt to changing priorities. • Passion for innovation and a desire to make a positive impact on users' lives. • General knowledge of at least one programming/scripting language is a plus, but not required.

🏖️ Benefits

• A member of a dynamic team, shaping the future of our IT department. • Working on cutting-edge cloud technologies and enterprise software solutions. • Making a tangible difference in the lives of people. • Growing and learning at an accelerated pace in an environment that values innovation and initiative.