Operations Supervisor

🕒 May 22

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CareMetx, LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

CareMetx, LLC is a company that specializes in transforming patient access to specialty therapeutics by reducing the time to therapy. They offer a digital Hub service that addresses emotional, financial, and clinical barriers for patients, aiming to improve treatment timelines and ongoing therapy use. CareMetx provides high-touch support and utilizes advanced technology to offer solutions for access, affordability, and adherence, benefiting both patients and healthcare providers. They partner with specialty pharmaceutical brands, healthcare providers, and hospital systems to enhance patient outcomes.

📋 Description

• Monitors employee job performance to ensure that all necessary tasks are completed in accordance with specifications and deadlines • Conducts performance reviews and provides feedback to direct reports • Assist with the coaching of staff • Provides day-to-day instructions to team members on job responsibilities • Helps associates resolve associate work-related issues • Assist with the hiring and termination process • Assist with the development of program training documents • Ensures open communication with the staff • Proactively identifies program issues and proposes ways in which to address their concerns • Maintains positive rapport with internal and external customers • Understands contract obligations • Assist in the development of project task plan and standard operating procedures • Analyzes reports for trends and gives recommendations • Reports all Adverse Events (AE) disclosed in alignment with training and Standard Operational Procedures (SOP) • Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled. • Performs other related duties as assigned.

🎯 Requirements

• 3+ years of experience in a reimbursement HUB, speciality pharmacy, medial insurance, physician’s office or healthcare setting • Bachelor’s degree preferred • Previous 1+ years supervisory experience is required. • Strong interpersonal skills and attention to detail • Ability to communicate effectively both orally and in writing • Ability to manage multiple tasks • Working knowledge of Microsoft Office • Provide a climate for motivation and support • Ability to appropriately delegate tasks

🏖️ Benefits

• Extensive travel is required (60% travel)