Patient Access Specialist II – Practice Operations

🔥 15 hours ago

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Logo of University of Maryland Faculty Physicians

University of Maryland Faculty Physicians

1001 - 5000 employees

📚 Education

🧘 Wellness

Education • Wellness

University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.

📋 Description

• Responds to appointment requests including phone calls, emails, and work queues • Completes scheduling for medical exams and procedures • Documents messages and referral information • Manages inquiries about insurances, office hours, and services.

🎯 Requirements

• High school diploma or GED preferred • Minimum 2 years of medical office or call center experience • Entry level computer skills • Strong customer service and phone etiquette skills • Accurate data entry skills.

🏖️ Benefits

• Total rewards package supporting health, life, career, and retirement.

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