Pharmacy Service Excellence Issue Management Specialist

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🔥 1 minute ago

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CareSource

1001 - 5000 employees

Founded 30+ years

⚕️ Healthcare Insurance

Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Oversee daily flow of Pharmacy related issues and/or intakes • Maintain status updates of weekly Operations and Prioritization logs • Inform Pharmacy Leadership of pressing issues and escalate accordingly • Train staff on the use of issues tracking software • Coordinate departmental deliverable calendars

🎯 Requirements

• High School Diploma or equivalent • 3 years retail, hospital or other pharmacy experience • 1 year managed care, PBM or other relevant experience • Computer proficient in a Windows environment • Beginners level Microsoft Word, PowerPoint, Outlook, and Excel • Pharmacy Technician Certification (CPhT) is preferred

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Bonuses

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