Senior Director, Member Retention – Managed Care, Operational Experience Preferred

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🔥 3 minutes ago

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CareSource

1001 - 5000 employees

Founded 30+ years

⚕️ Healthcare Insurance

Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Drive member retention performance • Define and implement a coordinated, cross-functional plan throughout the organization • Develop and oversee member retention strategies and related work plans • Monitor retention metrics and analyze trends • Represent the work and outcomes to leadership and external stakeholders

🎯 Requirements

• Bachelor's degree required • Master's degree preferred • Five (5) years of health plan or policy experience required • Ten (10) years of health plan or policy experience preferred • Knowledge of Medicare Advantage rules and regulations • Knowledge of MassHealth or other Medicaid program regulations • Knowledge of MassHealth contracts and contract interpretation • General knowledge of disability laws

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Bonuses

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