Carrefour Marketplace
10,000+ employees
Founded 1975
🛍️ eCommerce
🏪 Marketplace
🛒 Retail
eCommerce • Marketplace • Retail
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
Operador de Atendimento Voz – Call Center Comercial
Job not on LinkedIn
🕒 May 16
🗣️🇧🇷🇵🇹 Portuguese Required
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Carrefour Marketplace
10,000+ employees
Founded 1975
🛍️ eCommerce
🏪 Marketplace
🛒 Retail
eCommerce • Marketplace • Retail
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
📋 Description
• Realizar atendimento via voz aos clientes, de forma humanizada e empática, com foco em resoluções personalizadas para atender suas necessidades; • Ofertar de forma dinâmica, nossos produtos e serviços financeiros com objetivo de fidelizar e garantir o melhor para o cliente; • Alcançar e superar objetivos de vendas, com a possibilidade de conquistar premiações de acordo com seu desempenho; • Acolher, resolver dúvidas e atender solicitações com excelência, assegurando a satisfação completa de cada cliente.
🎯 Requirements
• Ensino Médio Completo • Experiência com vendas será um diferencial • Disponibilidade para trabalhar em escala 6x1 (Segunda à Sábado) • Jornada: 06h20 diárias • Internet com velocidade mínima de 100 Mbps e conexão via cabo de rede para uso no desktop.
🏖️ Benefits
• VR • Assistência Médica/Odontológica • Campanhas de incentivo • Equipamento - Desktop (computador de mesa) • Pausas flexíveis • PLR Semestral (Participação nos Lucros e Resultados) • Ajuda de custo para internet • Programa estruturado de desenvolvimento e plano de carreira • Ambiente inclusivo e respeitoso
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