Carrefour Marketplace
eCommerce • Marketplace • Retail
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
Operador de Call Center Comercial
Job not on LinkedIn
October 28
🗣️🇧🇷🇵🇹 Portuguese Required
Carrefour Marketplace
eCommerce • Marketplace • Retail
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
📋 Description
• Realizar atendimento via voz aos clientes, de forma humanizada e empática, com foco em resoluções personalizadas para atender suas necessidades • Ofertar de forma dinâmica, nossos produtos e serviços financeiros com objetivo de fidelizar e garantir o melhor para o cliente • Alcançar e superar objetivos de vendas, com a possibilidade de conquistar premiações de acordo com seu desempenho • Acolher, resolver dúvidas e atender solicitações com excelência, assegurando a satisfação completa de cada cliente
🎯 Requirements
• Ensino Médio Completo • Experiência com vendas será um diferencial • Disponibilidade para trabalhar em escala 6x1 (Segunda à Sábado) • Comunicação clara e objetiva • Técnicas de atendimento ao cliente • Escuta ativa e análise de necessidades do cliente • Gestão do tempo e priorização de demandas • Pro-atividade e vontade de fazer a diferença • Capacidade de trabalhar em equipe e buscar soluções criativas para encantar os clientes • Ser uma pessoa apaixonada por desafios e com foco em resultados
🏖️ Benefits
• VR 24,25 (dia) • Assistência Médica/Odontológica • Campanhas de incentivo • Possibilidade de trabalho em home office após o período de experiência • Oportunidade de crescimento profissional • Ambiente de trabalho colaborativo e desafiador
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