Field Service Technician – Augsburg

🕒 September 22

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

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🗣️🇩🇪 German Required

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Logo of Carrier

Carrier

10,000+ employees

Founded 1915

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Commissioning and servicing heat pumps at end customers’ premises and with system operators • Providing service-oriented advice to customers from heating companies by phone and in person • Supporting colleagues in technical field service across the wider service area • Taking part in the on-call rota to provide customers with prompt assistance • Contributing to the promotion of sustainable energy solutions and customer satisfaction in the Augsburg region

🎯 Requirements

• Completed relevant vocational training as a systems mechanic for plumbing, heating and air-conditioning technology (SHK), refrigeration mechatronics technician, electronics technician for energy and building technology, electrician, or electrical installer • Further training as a master craftsperson or technician is preferred • Professional experience in customer service, e.g. in heating technology, refrigeration technology, or air-conditioning and ventilation technology • Category 1 refrigerant handling certification required; Category 2 certification is an advantage • Valid Class B driving licence • Good spoken and written German • Strong customer focus and willingness to travel • Technical aptitude and experience with heating solutions

🏖️ Benefits

• Working hours start and end at home • Mercedes-Benz company vehicle equipped with the necessary materials on site • Modern company smartphone • Health program for employees and their families • Corporate discounts and benefits • Company pension scheme • 30 days of paid annual leave

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