Field Service Technician

🕒 September 21

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🗣️🇩🇪 German Required

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Logo of Carrier

Carrier

10,000+ employees

Founded 1915

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Commissioning and servicing heat pumps at residential customers’ premises and for system operators • Providing service-oriented advice by phone and in person to customers from heating companies • Supporting colleagues in technical field service across the wider area surrounding the assigned territory • Participating in on-call duty to provide customers with the fastest possible support • Working across the Hannover, Salzgitter, Braunschweig, and Elm-Lappwald region

🎯 Requirements

• Completed relevant vocational training as an HVAC systems mechanic, refrigeration mechatronics technician, electronics technician for energy and building services engineering, electrician, or electrical installer • Further qualification as a master craftsperson or technician preferred • Professional experience in customer service, for example in heating, refrigeration, or air-conditioning and ventilation technology • Category 1 refrigerant handling certification required; Category 2 certification is an advantage • Valid Category B driving licence • Good written and spoken German • Strong customer focus and willingness to travel • Strong technical aptitude and experience working with heating solutions

🏖️ Benefits

• Your working day starts and ends at home • Mercedes-Benz company vehicle equipped on site with the materials required for service assignments • Modern company mobile phone • Health programme for employees and their families • Corporate Benefits offering attractive deals from numerous brands and service providers • Company pension scheme • 30 days of paid annual leave

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