Field Service Technician

🕒 September 30

🇩🇪 Germany – Remote

💵 €42.7k - €67.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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🗣️🇩🇪 German Required

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Logo of Carrier

Carrier

10,000+ employees

Founded 1915

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Commissioning and servicing our heat pumps at end customers’ homes and at system operators’ facilities • Providing service-oriented advice to our customers and heating contractors by phone and on site to ensure customer satisfaction • Supporting your colleagues in technical field service across the wider area surrounding your assigned territory • Taking part in the on-call service rotation with the aim of helping our customers as quickly as possible • Contributing to the promotion of sustainable energy solutions in the Potsdam-Mittelmark region

🎯 Requirements

• Completed vocational training in a relevant field, such as HVAC and plumbing systems technician, refrigeration mechatronics technician, energy and building services electronics technician, electrician, or electrical installer • Ideally, additional qualification as a master craftsperson or technician • Professional experience in customer service, for example in heating technology, refrigeration technology, or air-conditioning and ventilation technology • Category 1 refrigerant handling certification • Category 2 refrigerant handling certification is an advantage • Valid Category B driving licence • Good written and spoken German • Strong technical aptitude, a high level of customer orientation, and willingness to travel

🏖️ Benefits

• Your working day starts and ends at your home • Mercedes-Benz company vehicle equipped on site with the materials required for service assignments • Modern company mobile phone • Health program for employees and their families • Corporate benefits offering attractive deals from numerous brands and service providers • Company pension scheme • 30 days of paid vacation per year • Competitive total compensation package with additional benefits and health programs

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