Technical Support Engineer – Building Automation Systems

🕒 Yesterday

🐊 Florida – Remote

🐊 Florida – Remote

💵 $96k - $192k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 QA Automation Engineer

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Carrier

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

⚡ Energy

🚗 Transport

🔧 Hardware

Energy • Transport • Hardware

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Provide technical expertise to troubleshoot complex problems and enable local branches to deliver excellence to their customers. • Work with headquarters personnel to generate and document best practices related to networking and the deployment of technical solutions. • Develop and aid in the development of sustainable solutions to address customer needs. • Interact proactively with internal and external customers to understand their needs and recommend and plan for enhancements to their systems and processes. • Provide technical support for the ALFO Branch Offices on an as needed basis.

🎯 Requirements

• Bachelors Degree with 5+ years experience in BAS technical support OR a High School Diploma/GED with 10+ years experience in BAS technical support • Excellent time management skills • Technical in-depth understanding of BAS network protocols (including BACnet/IP, BACnet/MSTP, BACnet/ Arcnet , Modbus TCP, Modbus RTU , Lonworks , and N2) • Strong working knowledge of remote connection methods and best practices.

🏖️ Benefits

• Health Care Benefits : Medical, Dental, Vision; Wellness incentives • Retirement Benefits • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability : Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance