Enterprise Account Manager – Hospital Supply Chain SME

🕒 March 11

🇺🇸 United States – Remote

💵 $120k - $140k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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Casechek

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 $6.1M Venture Round on 2022-08

Healthcare Insurance • SaaS • Enterprise

Casechek is a company specializing in automating and optimizing workflows within the healthcare sector, specifically focusing on the implant supply chain within hospitals and medical centers. They integrate with hospital systems to improve the procurement, tracking, and management of vendor-supported surgical cases, enhancing efficiency and accuracy through automated processes. Casechek's solutions include vendor case management, surgical case coordination, and bill-only process automation, which help healthcare providers minimize manual labor, reduce errors, and improve accountability and compliance with vendor transactions. Their services extend beyond just providing software, as they work closely with healthcare teams to ensure seamless integration and continuous improvement in process management. Casechek positions itself as an essential partner for healthcare institutions aiming to enhance operational efficiency and cost management in surgical and supply chain processes.

📋 Description

• Develop and maintain strong, strategic relationships with enterprise-level hospital and health system clients. • Serve as a subject matter expert in hospital implant supply chain matters such as sourcing, contracting, procurement, operations and vendor management. • Act as the primary liaison between Casechek and client supply chain, perioperative, finance, and revenue cycle teams. • Lead operational and executive business reviews focused on measurable outcomes, including cost containment, contract compliance, product sourcing, charge capture optimization, and process standardization. • Analyze client data to identify operational inefficiencies, financial leakage, and revenue opportunities related to implantable devices. • Advise clients on best practices in implant governance, value analysis, vendor accountability, and materials management process improvement. • Collaborate with client EHR and ERP teams (e.g., Epic, Cerner, Lawson- Infor, Workday, Oracle, etc.) to ensure integration alignment and data integrity. • Monitor and analyze account health to proactively identify risks and opportunities for expansion. • Document and manage client activity and insights using internal systems (e.g., Salesforce CRM, Microsoft Office). • Identify trends across enterprise accounts and provide actionable feedback to Product and Leadership teams. • Proactively address technical, operational, or stakeholder issues that arise. • Lead special projects as requested.

🎯 Requirements

• 8+ years of experience in hospital supply chain, healthcare operations, implantable device management, or healthcare technology serving acute care health systems. • Direct experience working in hospital/IDN Supply Chain teams, Perioperative Services, and/or OR Business management. • Strong understanding of bill-only workflows, vendor-supported surgical procedures, and implantable device sourcing, contracting and procurement processes. • Demonstrated ability to build credibility with Directors of Supply Chain, OR leadership, and executive stakeholders within hospital systems. • Working knowledge of healthcare reimbursement dynamics and charge capture processes related to implantable devices. • Experience managing enterprise-level accounts in complex stakeholder environments. • Ability to translate operational data into strategic recommendations and measurable outcomes. • Strong executive communication skills, both verbal and written. • Strategic thinker with the ability to influence senior leaders and drive long-term client value. • Tech-savvy: Proficient with Salesforce, Microsoft Office Suite, and related business systems. • Experience working within hospital enterprise systems, including EHR/EMR platforms (e.g., Epic, Cerner) and supply chain or ERP systems (e.g., Lawson, Workday, Oracle). • Highly organized, detail-oriented, and comfortable operating in a fast-paced, high-growth environment. • Self-motivated with the ability to work independently while collaborating cross-functionally.

🏖️ Benefits

• Competitive Salary and Annual Bonus • Opportunity for Long-Term Incentives (LTI) • 401(k) Match • Work-from-Home Flexibility • Flexible Time Off (Unlimited PTO) • Parental Leave • Comprehensive Medical and Dental Benefits • Brand-New Pro-Level Laptop • Annual Education Budget