Account Manager

🕒 March 11

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Caseware

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

🏢 Enterprise

☁️ SaaS

Finance • Enterprise • SaaS

Caseware is a global leader in providing software solutions for accounting, auditing, and financial reporting. Their products, such as Caseware Cloud and Caseware Working Papers, are designed to modernize accounting practices, streamline audits, and provide robust financial reporting tools for accounting firms, corporations, and government entities. Caseware is renowned for integrating advanced technologies, including AI-driven tools, to enhance efficiency and insight for its users. Their offerings are localized to meet regional standards and cater to diverse sectors, including public and private organizations. With a focus on transformation through technology, Caseware supports over 500,000 accounting professionals in more than 130 countries.

📋 Description

• Build and maintain strong, strategic relationships with C-level customers, focusing on the Government segment. • Understand customer needs and deliver solutions that maximise value. • Drive customer success through proactive engagement, retention strategies, and growth initiatives. • Ensure adoption of Caseware's evolving suite of cloud solutions. • Engage in new & additional business activities including upsell, cross-sell, and migration. • Optimize customer retention & satisfaction. • Drive revenue growth (Net of CPI). • Engage in account coverage and customer engagement strategies. • Manage revenue-related inquiries and drive outbound engagement for growth.

🎯 Requirements

• Bachelor’s degree in Business, Finance, Accounting, or a related field • 2–4 years in Account Management, Customer Success, or Inside Sales within a SaaS or technology environment • Exceptional presentation skills, including creating professional PowerPoint decks; consultative selling; strategic planning; and strong verbal and written communication • Solid understanding of audit and accounting processes, standards, and workflows; ability to engage confidently with finance and audit professionals • Knowledge of government procurement processes and compliance requirements (preferred) • CRM proficiency (Salesforce highly regarded); ability to present solutions effectively to both business and technical stakeholders • Energised, proactive, and motivated to exceed targets; thrives in a fast-paced, growth-oriented environment

🏖️ Benefits

• Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. • We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. • Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. • We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. • We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success. • Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. • We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.