Field Service Engineer

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🔥 2 hours ago

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Cassling

51 - 200 employees

Founded 1984

🏥 Healthcare

🤝 B2B

☁️ SaaS

Healthcare • B2B • SaaS

Cassling is a healthcare technology and services company that partners with healthcare providers to supply diagnostic imaging equipment, digital health solutions, and comprehensive support services. For over 40 years the employee-owned company has been an advanced partner of Siemens Healthineers and other manufacturers, offering imaging systems (MRI, CT, X-ray, ultrasound, mammography, angiography, surgical C-arms), equipment service and maintenance, applications and training, consulting, continuing education, financing, project management, site planning, and patient experience solutions. Cassling also provides digital health/software capabilities including analytics, artificial intelligence, clinical decision support, cybersecurity, and remote scanning, focused on helping hospitals, imaging centers, and specialty practices optimize clinical workflows and patient care.

📋 Description

• Service any combination of MR, CT, Cath/Angio, Nuclear Med, fluoro and ultrasound systems • Perform periodic maintenance inspections per manufacturers’ specifications • Perform initial calibration and certification of newly installed systems • Complete all appropriate and necessary documentation associated with equipment installation, maintenance, service and parts replacement • Coordinate with service and sales management to anticipate future service needs. • Maintain parts inventory according to policy • Travel in a company-provided vehicle to health facilities throughout your territory (driver’s license and Fleet Policy adherence required) • Travel via airplane for occasional training at other locations, including some outside the United States (must have or being willing to obtain a valid passport) • Work on call at set intervals in anticipation of system downtime during non-business hours • Perform other duties and responsibilities as assigned or required by manager

🎯 Requirements

• Minimum of a two-year degree in electronics (Technical school or Associates Degree) or equivalent work experience. • Medical imaging industry field service experience preferred but not required. • Proficient use of hand tools and performance of mechanical tasks • The ability to communicate technical information to non-technical audiences • Interpersonal skills. • Attention to detail. • Able to work in a relatively unstructured environment in which priorities constantly change. • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Work is performed in environments that include varying conditions, both indoors and outdoors. • Must be able to work with chemicals and high voltage equipment. • May come into contact with human body fluids or solids on equipment. • Required to travel and stay overnight as necessary.

🏖️ Benefits

• Competitive salary that’s among the best in your local field • Health, dental and vision insurance • Paid Time Off (PTO) accrues immediately, with no waiting period • Pre-tax and Roth 401(k) plans with company match so you can invest in your family’s futures • Company-provided car and cellphone • 10 weeks of Paid Parental Leave for mothers *and* fathers, including adoptions and fostering • Company-paid life insurance for you and your dependents, with additional voluntary coverages available • Flexible spending accounts and health savings accounts so you can set aside money for health and dependent care expenses • Supplemental voluntary insurance plans so you get paid cash in the event of an accident, hospital stay or critical illness • Company-paid disability insurance • Tuition reimbursement to pursue your education goals • Nine paid holidays • Volunteer Time Off (VTO) so you can support non-profits you’re passionate about • Comprehensive wellness program and incentives • Referral bonuses • Mentorship program to encourage your growth and development

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