Data Analyst, Level 1

🕒 April 8

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Cayuse Holdings

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏛️ Government

🤝 B2B

🔒 Cybersecurity

Government • B2B • Cybersecurity

Cayuse Holdings is a company that represents a portfolio of businesses focused on delivering IT services across various sectors, including Government, Commercial, and Native Solutions. The company prioritizes long-term relationships with clients and provides a wide range of services, such as program and project management, cybersecurity operations, and systems implementation. With a commitment to sustainability and stewardship, Cayuse Holdings aims to make a positive impact while servicing federal, state, local governments, and tribal entities.

📋 Description

• Monthly analysis of data to provide reporting globally regarding partner metrics. • Biannual analysis of data to identify eligibility of partners within the program. • Monitor and respond to inquiries submitted via internal email. • Monitor and respond to cases in helpdesk queue. • Identify and validate business requirements with key stakeholders. • Data analysis from various sources for automation and development of reports and dashboards. • Identify process and data threading gaps for production of key metrics and collaborate with cross-functional teams to resolve issues. • Partner with and influence the Business, IT and Operational stakeholders as necessary for developing the testing and training strategies and execution plans. • Understand and influence upstream and downstream stakeholders of the effort to Integrate internal data in order to create a complete Customer Success picture. • Provides assistance and information to the client in a prompt manner.

🎯 Requirements

• Bachelor's degree or relevant experience. • Proven experience in Sales, Service and/or Customer Success operations with strong empathy for stakeholders and customers. • Project management, data analysis and reporting with related toolset expertise: Excel, Smartsheet, Databases, PowerPoint, Power Query, Visual Studio, Microsoft SQL Server. • Minimum of 3+ years’ experience in two of the following testing toolsets or frameworks: Excel, Microsoft Office. • Must be able to operate in a fast paced, high stress environment and handle ambiguity. • Demonstrated desire for continuous learning and improvement. • Excellent communication and presentation skills, experience working with cross-functional teams. • Must be able to work independently, as well as with a team. • Ability to function in a diverse work environment.