Dynamics 365 Implementation Consultant

🕒 May 12

🥔 Idaho – Remote

🥔 Idaho – Remote

💵 $50 - $75 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Cayuse Holdings

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏛️ Government

🤝 B2B

🔒 Cybersecurity

Government • B2B • Cybersecurity

Cayuse Holdings is a company that represents a portfolio of businesses focused on delivering IT services across various sectors, including Government, Commercial, and Native Solutions. The company prioritizes long-term relationships with clients and provides a wide range of services, such as program and project management, cybersecurity operations, and systems implementation. With a commitment to sustainability and stewardship, Cayuse Holdings aims to make a positive impact while servicing federal, state, local governments, and tribal entities.

📋 Description

• Lead and deliver greenfield implementations of Dynamics 365 Finance and CRM modules. • Translate business requirements into functional and technical solution designs. • Configure, customize, and deploy Dynamics 365 Finance and CRM solutions. • Own full lifecycle implementations including requirement gathering, design, build, testing, deployment, and hypercare support. • Design and implement voice/telephony integrations with Dynamics 365 (CTI, call routing, call logging, screen pops, case creation). • Collaborate with telephony vendors and infrastructure teams on integration design. • Design and manage integrations using Power Platform, Azure services, and APIs. • Support data migration, validation, and reconciliation activities. • Ensure security, compliance, and governance standards are met. • Collaborate with business and IT stakeholders and provide implementation best-practice guidance.

🎯 Requirements

• Proven experience in end-to-end Dynamics 365 Finance and CRM implementations. • Hands-on experience with voice or telephony integrations within Dynamics 365 environments. • Strong knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse). • Experience with system integrations, APIs, and Azure integration services. • Strong analytical, communication, and stakeholder engagement skills. • Microsoft Dynamics 365 or Power Platform certifications (preferred). • Experience with Microsoft Teams Voice, Azure Communication Services, or CTI tools (preferred). • Experience working on enterprise-scale ERP or CRM transformation programs (preferred).