Support Engineer

🕒 March 4

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Cayuse Holdings

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏛️ Government

🤝 B2B

🔒 Cybersecurity

Government • B2B • Cybersecurity

Cayuse Holdings is a company that represents a portfolio of businesses focused on delivering IT services across various sectors, including Government, Commercial, and Native Solutions. The company prioritizes long-term relationships with clients and provides a wide range of services, such as program and project management, cybersecurity operations, and systems implementation. With a commitment to sustainability and stewardship, Cayuse Holdings aims to make a positive impact while servicing federal, state, local governments, and tribal entities.

📋 Description

• Implement, manage, and troubleshoot Zscaler's cloud security solutions (ZIA and ZPA) • Deploy, configure, and maintain Zscaler environments • Analyze network issues involving HTTP/HTTPS traffic, SSL inspection, DNS, firewalls, and authentication methods • Act as a front-line or escalation point for complex technical issues • Proactively monitor and tune Zscaler policies and document technical processes

🎯 Requirements

• 2+ years of experience in Zscaler and network security • Deep understanding of networking protocols (TCP/IP), OSI layers, VPNs, and cloud-based security models (SASE/Zero Trust) • Proficiency with network packet analysis tools such as Wireshark • Familiarity with automation tools and scripting languages like Python or PowerShell