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German Customer Support

Job not on LinkedIn

🔥 3 minutes ago

🇵🇹 Portugal – Remote

💵 €1.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇩🇪 German Required

Where this job comes from

Posted on Cbtalents's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Cbtalents

Cbtalents

2 - 10 employees

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech

CBTalents Recruitment is a member community that connects recruiters and job seekers for confidential roles. It appears to operate as a private network or platform where roles are shared discreetly and members can engage directly for recruitment opportunities. The organization positions itself around facilitating connections and placements rather than broad public job listings, emphasizing confidentiality and a community-driven approach.

📋 Description

• Handle customer enquiries via phone, chat and email • Provide assistance with automotive and digital products • Troubleshoot issues and offer effective solutions • Document customer interactions and resolutions accurately in CRM systems • Collaborate with colleagues to improve the customer experience • Stay up to date with the latest offers, policies and services • Maintain high standards of quality, efficiency and customer satisfaction

🎯 Requirements

• Native German or C1 German proficiency • B2 English level • Knowledge of automotive and digital products is an advantage • Strong communication and problem-solving skills • Good documentation and computer skills • Professional, enthusiastic and customer-oriented attitude • Candidates already residing in Portugal will be given preference • Relocation to Portugal may be supported in selected cases • Availability for Monday to Sunday scheduling, following the German schedule • Availability for 24/7 rotational shifts

🏖️ Benefits

• €1,055 gross salary, paid over 14 months • Food allowance of €7.63 per working day • 100% remote work • Relocation support in selected cases • Exceptional accommodation in Lisbon may be provided for candidates relocating to Portugal, if necessary • Two rotating days off per week

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