CB Talents Academy
1 - 10 employees
Founded 2014
CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market.
Danish Customer Support Advisor
Job not on LinkedIn
🕒 May 4
🗣️🇩🇰 Danish Required
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CB Talents Academy
1 - 10 employees
Founded 2014
CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market.
📋 Description
• Assisting customers via phone, email, chat, and social media • Handling pre-sales questions and basic technical troubleshooting • Adapting the brand's 'voice' to provide a helpful, human experience • Escalating complex issues to higher-tier support when needed
🎯 Requirements
• Native Danish speaker • English B2 level • Technical support experience or background in troubleshooting (preferred) • Strong communication skills • Ability to stay organized while working remotely
🏖️ Benefits
• €7.23 net meal allowance per working day • Relocation support with flight reimbursement • Option of a room in a shared apartment for €280/month (deducted from payslip) • Health Insurance included after 6 months of employment • Permanent contract (CDI) with a 3-month trial period
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