Outbound Sales Associate

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August 14

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CBT Nuggets

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Education • eCommerce • Enterprise

CBT Nuggets is a trusted provider of expert IT training solutions for individuals and teams, offering a wide range of technology-related courses. With over 20 years in the industry, CBT Nuggets has been delivering in-demand certification training available anytime, anywhere. The platform features on-demand video tutorials from industry experts, virtual labs to simulate real-world IT scenarios, and CyberVista practice exams to help learners test their knowledge. It also offers accountability coaching, learner management, and automated usage reporting to aid in tracking progress. CBT Nuggets serves a variety of sectors, including business and government, and is known for its efficiency in e-learning which enhances productivity among IT professionals.

51 - 200 employees

📚 Education

🛍️ eCommerce

🏢 Enterprise

💰 Venture Round on 2006-06

📋 Description

• SCOPE & GENERAL PURPOSE OF JOB: The Outbound Sales Associate maximizes all sales opportunities. The intention is to present this team with warm leads that are ready to close and have this team use sales skill and talent to maximize the revenue from each sale. All inbound calls, chats, and emails handled by the Inbound Sales team will be filtered for potential leads for the Outbound Sales team. The Outbound Sales team will not be answering inbound phone calls, texts, or emails, but will deal with the warm leads once they are triaged by the Inbound Sales team. • The Outbound Sales Associate maximizes all sales opportunities. The intention is to present this team with warm leads that are ready to close and have this team use sales skill and talent to maximize the revenue from each sale. The Outbound Sales team will not be answering inbound phone calls, texts, or emails, but will deal with the warm leads once they are triaged by the Inbound Sales team. • Conduct outbound calls to prospective clients to introduce CBT Nuggets' online IT training subscriptions. • Engage with potential customers to understand their IT training needs and effectively articulate the value proposition of our offerings. • Perform 1st level sales activities, including product demonstrations and guiding customers through the subscription process. • Maintain accurate and up-to-date records of all sales activities and customer interactions in Salesforce. • Collaborate with the sales manager to achieve individual and team sales targets. • Continuously learn about CBT Nuggets' products, services, and the IT training industry. • This team will be responsible for continuous growth in sales skill, talent and ability and will report to the Sales trainer for all personal sales ability growth and to the Sales Manager for all other management.

🎯 Requirements

• Applicants must have at least three years of sales experience. Experience selling technology solutions, training, or subscriptions is a strong positive, but not required. • We’re looking for people who are “born” salespeople, not merely “learned” salespeople. Success will come from persistence, grit and work ethic as much as it will come from understanding people, leverage, and empathy. • We’re looking for people with charisma who can relate to others, understand pain points, and innately know how to make a person feel heard, understood, and confident in their knowledge and abilities. • Excellent verbal and written communication skills. • Ability to learn quickly and adapt to new technologies. • Goal-oriented with a strong desire to succeed in a sales environment. • Must understand AI tools, and when and how to use them.

🏖️ Benefits

• Generous employee benefits. • One share of the company's profit-sharing plan is paid as a bonus each time the company reaches the "Distribution" milestone.