Onboarding Administrator – Business Applications

Job not on LinkedIn

🔥 51 minutes ago

🇱🇰 Sri Lanka – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CC Group

WebsiteLinkedInAll Job Openings

1 - 10 employees

📣 Marketing

📱 Media

👥 B2C

Marketing • Media • B2C

CC Group is a boutique experiential agency with locations in New York, California, and London. The agency is focused on ideation, collaboration, and creation, aiming to provide unique and engaging experiences. They pride themselves on creative and strategic thinking to deliver impactful experiences for their clients.

📋 Description

• Support Onboarding Analysts with administrative workloads for business customer applications • Log and track incoming business applications in Freshdesk and internal registers • Collect and chase outstanding documents from applicants and intermediaries against SLA deadlines • Perform first-pass data entry and format applicant information into onboarding case templates • Run standard non-judgemental document checks and flag anomalies to Analysts • Maintain accurate case status in the SLA tracker and escalate approaching or breached cases • Prepare files for onboarding committee review • Support jurisdictional document research under Analyst guidance • Maintain document filing and version control for audit-ready case files • Provide ad hoc administrative support to the wider Fraud & Onboarding team

🎯 Requirements

• Strong organisational skills and comfort working against SLA deadlines in a high-volume environment • High attention to detail • Comfortable with document-heavy admin work and repetitive checking • Good written English; able to chase third parties professionally and persistently • Proficient in Excel/Google Sheets • Freshdesk or similar ticketing tool experience is a plus • Prior exposure to onboarding, KYC, or financial services admin is advantageous but not required • Reliable and able to manage the queue independently

🏖️ Benefits

• Ongoing internal training • External training opportunities • Study Leave • Sponsorship schemes for further studies • Opportunities for career growth • Free health insurance • Gym Subsidy • Performance bonus • Employee referral incentive