
1 - 10 employees
📣 Marketing
📱 Media
👥 B2C
Marketing • Media • B2C
CC Group is a boutique experiential agency with locations in New York, California, and London. The agency is focused on ideation, collaboration, and creation, aiming to provide unique and engaging experiences. They pride themselves on creative and strategic thinking to deliver impactful experiences for their clients.
🔥 0 minutes ago
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1 - 10 employees
📣 Marketing
📱 Media
👥 B2C
Marketing • Media • B2C
CC Group is a boutique experiential agency with locations in New York, California, and London. The agency is focused on ideation, collaboration, and creation, aiming to provide unique and engaging experiences. They pride themselves on creative and strategic thinking to deliver impactful experiences for their clients.
• Own the Core product area end to end for Moneybase’s shared banking services • Own and deliver the product roadmap across wallets, plans, account communications, and customer support tooling • Gather requirements from product teams and internal stakeholders, agree priorities, and communicate changes • Develop and maintain the team’s prioritised product backlog • Define high-level specifications with business analysts • Own the customer communications stack, including templates, localisation, deliverability, consent, and message rules • Improve customer support tooling, agent workflows, automation, and self-service to reduce contact volume and handling time • Own the commercial mechanics of business plans and status tiers • Manage third-party platforms from evaluation and integration through licensing, cost, and performance • Collaborate with teams, UX/UI designers, and business analysts to propose and deliver effective solutions • Design prototypes and perform high-level UAT • Organise, review, and report project progress after each sprint • Monitor and manage software development activities and urgent issues • Define and track metrics such as support contact rates, resolution times, plan conversion, and retention • Assess value and prioritise stories, milestones, and themes against product strategy • Conduct appraisals and one-to-one meetings, identify training needs, motivate, and performance-manage the team with the Team Lead • Ensure effective internal communications • Act as internal and external product ambassador and primary product contact • Drive innovation through new technologies
• Educated to degree level or equivalent • Strong understanding of the Agile/SCRUM software development cycle • Formal certification in product management (e.g. CSPO) • 5+ years of product management experience in multicurrency core banking and wallet solutions, wealth-tech, banking and/or fintech • Track record of shipping customer-facing features in a fast-paced, agile environment, with clear evidence of measurable impact • Experience operating within a regulated services environment, working alongside Risk, Compliance, and AML teams on product decisions • Experience working in a scale-up or high-growth fintech environment • Strong product sense and ability to translate customer pain points and business goals into a prioritised roadmap • Analytical and metrics-driven • Strong UI/UX and user-centred mindset, with experience running user research, usability testing, or working closely with design teams • Proficient in relational and non-relational databases • Good technical understanding of Enterprise Web API development • General understanding of software architecture • Substantial experience in third-party platform integration and vendor management • Excellent written and oral communication skills • Outstanding interpersonal skills • Ability to envision and deliver solutions that meet user needs and/or solve business problems • Ability to manage competing priorities among internal stakeholders • Ability to motivate in a collaborative environment • Experience of people management and ability to lead and influence others • Ability to drive projects to meet milestones and overcome obstacles • Proactive, highly organised, with strong time management and planning skills • Analytical and inquisitive, with excellent attention to detail • Experience with customer engagement, CRM or support platforms would be considered an asset • Experience with subscription pricing, entitlements or loyalty and tier programmes would be considered an asset
• Relocation Package and Tax Benefits • Health Insurance and fitness allowances • Study Leave • Fully paid sponsorship schemes for further studies • Exposure to the very latest technologies • Opportunities for career growth • Variable bonus linked to KPI
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