Senior Forward Deployed Engineer

November 22

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Ciena

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Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

📋 Description

• Lead the certification, testing, integration, and initial deployment of Petabit-class routing platforms • Collaborate with cross-functional teams to deliver economic value • Troubleshoot complex technical issues in real-time and provide strategic guidance • Document deployment architectures, operational procedures, and best practices • Mentor junior engineers and contribute to internal knowledge sharing • Lead technical engagements with hyperscaler customers during lab evaluations • Act as the first line of technical defense for integration issues • Validate advanced control plane protocols in hyperscaler-scale environments

🎯 Requirements

• 8+ years in large-scale routing, switching, or data center engineering roles • Hands-on experience with hyperscaler or Tier 1 service provider networks • Strong background in dual-stack (IPv4 / IPv6) control plane protocols, BGP / IS-IS / OSPF • Familiarity with data center / SP routing platforms (Arista 7800, Juniper PTX10K, etc.) • Proven ability to act as a liaison between customer engineering teams and internal R&D • Excellent communication and client-facing skills • Ability to travel as needed to support client engagements • Certifications such as CCIE, JNCIE, ACE, or equivalent • Experience deploying merchant-silicon based platforms

🏖️ Benefits

• medical, dental, and vision plans • participation in 401(K) (USA) & DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • company-paid holidays • paid sick leave • vacation time