Supply Chain Process Manager

🕒 May 30

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Design and evolve end‑to‑end Supply Chain process architecture (Tier 1–4) aligned to business outcomes and transformation priorities • Translate strategic objectives such as growth, cost‑to‑serve reduction, and resilience into executable process designs and operating models • Define clear business rules, decision logic, handoffs, and controls that enable orchestration and automation • Lead business process design for enterprise workflow and business process management (BPM) platforms such as Pega • Partner with Supply Chain, Information Technology (IT), and architecture teams to ensure business intent is accurately implemented • Establish and monitor process performance metrics to drive prioritization, continuous improvement, and value realization • Enable a shift from functional silos to end‑to‑end process ownership across the Supply Chain

🎯 Requirements

• 5–8+ years of experience in process management, business process transformation, operational excellence, or digital enablement • Hands‑on experience with BPM, workflow, or orchestration platforms (Pega strongly preferred; Appian, ServiceNow, Camunda, or equivalent) • Proven ability to translate business strategy and operational objectives into executable process designs • Experience partnering closely with IT and technology teams on digital implementations • Strong end‑to‑end process design skills with the ability to operate beyond functional silos • Ability to clearly articulate business rules, decision logic, and workflows • Bachelor’s degree in Business, Operations, Engineering, Information Systems, or a related field

🏖️ Benefits

• medical, dental, and vision plans • participation in 401(K) (USA) & DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • company-paid holidays • paid sick leave • vacation time