Inside Sales and Training Associate

Job not on LinkedIn

🕒 February 25

🏄 California – Remote

🏄 California – Remote

💵 $90k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

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Cefaly

WebsiteLinkedInAll Job Openings

1 - 10 employees

🔧 Hardware

👥 B2C

🛍️ eCommerce

Hardware • B2C • eCommerce

Cefaly is a medical device company that produces an FDA-cleared, drug-free neurostimulation device worn on the forehead to treat and prevent migraines. The device (CEFALY) uses mild electrical stimulation (e-TNS) to target the trigeminal nerve, offering both acute relief and preventive therapy, and is sold direct-to-consumer through e-commerce channels with supporting clinical studies and patient resources.

📋 Description

• Serve as the main interface for institutional customers through phone, email, and video conferencing. • Act as the primary customer contact for assigned accounts. • Conduct customer discovery and coordinate follow-up training with Cefaly Regional Trainers. • Travel on-site to provide high-quality training to healthcare providers. • Schedule and follow up on Regional Trainer in-service meetings. • Process and track customer orders accurately. • Work collaboratively with Customer Service to resolve questions, issues, and complaints. • Use initiative to improve personal skills and departmental processes. • Drive add-on and associative sales. • Convert prospects into active customers. • Works collaboratively with Inside Sales Representatives & Trainers. • Represent CEFALY Technology at trade shows and medical conferences. • Generate new leads and maintain accurate contact information in Salesforce.

🎯 Requirements

• Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field • Medical or clinical background is required, including experience in medical devices, pharmaceuticals, or healthcare sales, or prior clinical experience • 1–3 years of inside sales experience in a medical, biotechnology, or technology field preferred. • Proven understanding of clinical environments and medical terminology • Strong business acumen and sound professional judgment. • Excellent communication skills in written and spoken English, including grammar and professional tone. • Proficiency with Microsoft Excel, Word, and Outlook. • Experience using a CRM system; Salesforce preferred. • Ability to navigate remote customer environments and facility endpoints. • Familiarity with migraine treatment, clinical environments, or medical terminology is beneficial.

🏖️ Benefits

• Health insurance (80% employer-paid) • Employer-paid Dental and Vision • IRA with company match (no vesting period) • Paid PTO • Paid company holidays