Support Service Specialist

Job not on LinkedIn

🔥 12 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CEG Solutions LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1998

⚡ Energy

☁️ SaaS

🏛️ Government

Energy • SaaS • Government

CEG Solutions LLC is a consulting firm focused on providing comprehensive energy and water solutions for facilities. They design, implement, and finance turnkey projects aimed at enhancing energy efficiency and sustainability, often at no upfront cost to clients. With a strong emphasis on long-term savings and ongoing performance monitoring, CEG Solutions customizes solutions that target operational savings, resilience, and compliance with environmental standards for both government and commercial clients.

📋 Description

• Assist residents, consumers, and vendors with telephone, e-mail and online communications inquiries. • Provide timely and Professional solutions based service. • Assist with service inquiries, account questions, scheduling, general needs. • Deliver a good customer experience through clear and transparent communication. • Coordinate and track service requests from start to finish. • Schedule appointments, update residents and property teams. • Ensure timely follow up by liaising with internal departments and service suppliers. • Maintain accurate records of residents, vendors, and services to ensure corporate systems are up to date. • Collaborate with property management teams and other internal departments. • Participate in team meetings, training and professional development opportunities.

🎯 Requirements

• GED or high school diploma or equivalent. • Minimum one year experience in customer service, administrative support, resident services, operations support, scheduling or related field. • Excellent written and verbal communication skills. • Excellent organizational and time management skills. • Strong organizational and multi-tasking skills. • Attention to detail and a devotion to accuracy. • Experience with Microsoft Office Suite, Google Workspace and web based business applications. • A good high speed internet connection and a dedicated work area. • Independent, self-starting, and able to connect with a distant team. • Preferred Qualifications: A. A. or B. A. Experience in property management, multi-family housing, resident services, hospitality, customer assistance or other relevant businesses.

🏖️ Benefits

• Medical, Dental & Vision Insurance • 401(k) business match retirement plan • Vacations & Time Off • EAP, Employee Assistance Program • Professional Development Reimbursement Opportunities • Opportunities for training and career advancement at all times. • Staff health & wellness services • Collaborative and inclusive work environment to grow our employees to the best of our abilities