Customer Service Representative

Job not on LinkedIn

🕒 March 17

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Logo of CELC

CELC

- employees

🏭 Manufacturing

👗 Fashion

Manufacturing • Fashion

CELC is a textile manufacturing company. According to its LinkedIn industry listing it operates in textile manufacturing, which suggests it produces fabrics or textile goods and likely supplies apparel, home textiles, or industrial textile customers. CELC is likely focused on production, processing, or finishing of textile materials and serves business customers (manufacturers, brands, or distributors) in the apparel, home, or industrial textile supply chain.

📋 Description

• Respond to customer inquiries via phone, email, and chat in a timely manner • Provide accurate information about products and services • Resolve customer complaints and escalate issues when necessary • Maintain detailed records of customer interactions • Process orders, forms, applications, and requests • Follow company communication guidelines and procedures • Ensure customer satisfaction and build strong relationships

🎯 Requirements

• Strong communication and interpersonal skills • Ability to multitask and manage time effectively • Basic computer skills (email, data entry, CRM systems) • Problem-solving skills and attention to detail • Previous customer service experience is a plus (not required) • High school diploma or equivalent

🏖️ Benefits

• Supportive team environment • Opportunities for growth and advancement • Training provided

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