Senior Manager, Head of Workforce Planning

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Logo of Cengage Group

Cengage Group

5001 - 10000 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

💰 Private Equity Round on 2023-06

Education • eCommerce • SaaS

Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.

📋 Description

• Build and Lead Workforce Planning • Establish and operationalize workforce planning at Cengage • Design and implement workforce planning methodologies, frameworks, governance, and operating rhythms • Develop short-, medium-, and long-term workforce plans aligned with financial targets • Create workforce planning processes that enable proactive talent decisions and resource allocation • Build executive-ready workforce insights, dashboards, and recommendations to support strategic decision-making • Develop Hiring Forecasts and Talent Demand Planning • Partner closely with Finance, Talent Acquisition, HR Business Partners, and business leaders to create and maintain workforce demand forecasts • Own enterprise hiring forecasts, headcount planning processes, and workforce scenario modeling • Establish forecasting accuracy of metrics and continuously improve planning assumptions and methodologies • Translate business strategy, financial plans, and market trends into workforce implications and hiring recommendations • Lead Skills-First Workforce Transformation • Serve as the HR lead for workforce planning capabilities enabled through Eightfold • Partner with Talent Management, Learning & Development, Talent Acquisition, and HR Technology teams to develop a comprehensive skills-based workforce strategy • Build processes and frameworks for skills intelligence, capability mapping, internal mobility, workforce segmentation, and future skills planning • Develop workforce insights that inform build, buy, borrow, and automate talent decisions • Advance AI-Enabled Workforce Strategy • Partner with the Head of AI Strategy and Enablement to assess the workforce implications of AI adoption across the business • Improve productivity, workforce effectiveness, and organizational capability through AI-enabled work models • Help define future workforce requirements, emerging skill needs, and workforce transformation priorities • Support workforce scenario planning related to automation, augmentation, and evolving job architectures • Establish Governance and Strategic Workforce Processes • Create governance structures and recurring planning cadences that support enterprise workforce decision-making • Facilitate regular workforce planning reviews with business and functional leaders • Develop workforce planning standards, tools, and templates • Build strong cross-functional partnerships that enable workforce planning to become an embedded business process

🎯 Requirements

• Bachelor's degree in HR, Business, Finance, Economics, Industrial/Organizational Psychology, Data Analytics, or a related field • 10+ years of experience in workforce planning, strategic workforce planning, people analytics, talent strategy, finance, consulting, or related disciplines • Demonstrated experience partnering with senior business leaders and Finance organizations • Experience developing workforce forecasts, headcount plans, or strategic talent plans • Strong analytical and quantitative skills, including workforce modeling and scenario planning • Exceptional communication, influence, and stakeholder management skills • Ability to build new processes and capabilities in a highly collaborative environment. • Preferred Master's degree (MBA, MHRM, Organizational Development, Economics, Analytics, or related field). • Experience building or scaling a workforce planning function from the ground up. • Experience implementing or leveraging workforce planning, talent intelligence, or skills platforms such as Eightfold. • Experience with skills-based talent strategies and workforce transformation initiatives. • Experience partnering on AI, automation, or digital transformation programs. • Experience in a complex, matrixed organization.

🏖️ Benefits

• Comprehensive Total Rewards package • Discretionary incentive bonus program

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