Call Center Specialist

Job not on LinkedIn

🕒 May 7

🇺🇸 United States – Remote

💵 $4 - $7 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CENTERLIGHT

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2012

🔧 Hardware

🤝 B2B

🛍️ eCommerce

Hardware • B2B • eCommerce

CENTERLIGHT is an award-winning architectural LED lighting company based in Marina Del Rey, CA that designs, engineers and supplies custom and premade LED linear fixtures, magnetic track systems, ring lights and RGB lighting solutions for commercial, residential and marine projects. Founded in 2013, the company provides lighting design services, project support and direct sales to architects, developers, builders, retailers, hospitality clients and homeowners, emphasizing high-CRI, energy-efficient LED products and fast shipping from California.

📋 Description

• Manage a high volume of inbound and outbound calls in a timely and professional manner. • Provide exceptional customer service and assist patients with accurate information regarding services. • Schedule patient appointments using the organization's electronic medical record (EMR) system. • Educate patients on healthcare services, office policies, and available resources. • Document all patient interactions and maintain accurate call records in the appropriate systems. • Collaborate with clinical staff, administrative teams, and other departments to ensure a seamless patient experience. • Follow HIPAA regulations to maintain patient confidentiality and data security.

🎯 Requirements

• Associate degree preferred, or equivalent relevant call center years of experience preferred. • One to two (1-2) years of experience in customer service, quality, and/or auditing. • Must be bilingual in English and one of the following languages: Spanish, Russian, Chinese, Bengali, Korean, Albanian, or a similar language. • Able to pass a typing test with at least 40 WPM. • Excellent written and verbal communication skills. • Excellent organizational skills, accuracy, and attention to detail. • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements