Associate Director, Clinic Operations – Virtual Care

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CenterWell Senior Primary Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• oversee clinic operations, provider performance, and quality patient care within a virtual environment • lead advanced practice providers, improve operational and clinical outcomes, foster an engaged care team, and ensure the delivery of safe, efficient, high-quality care • manage clinic operations, including schedule optimization, access management, provider coverage, resource allocation, productivity, and panel performance • manage performance metrics, including utilization, access, patient experience, panel management, and value-based outcomes • lead provider performance management through coaching, development planning, and data-driven performance improvement • promote high-quality, safe, evidence-based care across the virtual clinic • provide clinical leadership to support high-quality virtual care and positive patient outcomes • support provider and care team recruitment, hiring, and onboarding

🎯 Requirements

• a minimum 2–5 years of clinical experience (NP, PA, RN, or other relevant clinical background) • a minimum 2–3 years of experience leading physicians or APPs • 1 year of experience working in a virtual setting • experience building, scaling, or leading clinical operations in a startup, high-growth, or rapidly evolving healthcare environment

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, paid parental and caregiver leave) • short-term and long-term disability • life insurance