Specialty Operations Process Improvement Manager

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🔥 21 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead and support process and performance improvement projects within the Specialty Pharmacy • Conduct business process reviews of pharmacy operations to improve efficiency, quality, customer experience, and financial performance • Focus on driving improvement in colleague performance across important metrics

🎯 Requirements

• 5+ years of experience leading operational improvement efforts, including project management • Experience and understanding of Lean Six Sigma process improvement tools and methodologies • Experience processing and synthesizing quantitative and qualitative data • Experience facilitating workshops, trainings, brainstorming sessions, etc. • Experience interacting one-on-one with all levels of management • Experience working collaboratively in a cross-functional team environment • Prior experience leading and developing cross functional teams

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support well-being

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